IT Application Support Specialist

myNews; Petaling Jaya; On-site; MYR 33,480 - 55,800; Full time

Job summary

A leading technology firm in Petaling Jaya is looking for an IT Application Support specialist to provide first-level user support and troubleshoot system issues. Candidates must have at least a Diploma or Bachelor's Degree in Computer Science or a related field, with a preference for those having a minimum of one year of experience or fresh graduates. Strong analytical, communication, and problem-solving skills are critical. The role involves application development and user training, and encourages initiative and independent work.

Qualifications

• Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology.
• Minimum 1 year working experience in an IT application support environment is an advantage.
• Fresh graduates/Entry level candidates are encouraged to apply.

Responsibilities

• Provide first-level support to users on assigned IT applications.
• Coordinate, diagnose, troubleshoot, and rectify system issues.
• Develop, maintain, test applications, and conduct user training.
• Ensure project delivery on time through effective communication.

Skills

Analytical skills

Problem-solving skills

Communication skills

Detail-oriented

Initiative

Independent work

Education

Diploma or Bachelor's in Computer Science/Information Technology

Tools

MSSQL

HTML

CSS

.Net

Job description

A leading technology firm in Petaling Jaya is looking for an IT Application Support specialist to provide first-level user support and troubleshoot system issues. Candidates must have at least a Diploma or Bachelor's Degree in Computer Science or a related field, with a preference for those having a minimum of one year of experience or fresh graduates. Strong analytical, communication, and problem-solving skills are critical. The role involves application development and user training, and encourages initiative and independent work.