Global Account Growth Lead for Multi-Site Clients

Pride Global; Bayan Lepas; On-site; MYR 180,000 - 300,000; Full time

Job summary

Pride Global in Malaysia and Thailand seeks a Senior Manager – Global Account Management to safeguard and grow strategic customer relationships across multiple sites. You will drive commercial strategy, customer satisfaction, and cross-functional collaboration to deliver multi-site projects and revenue growth.

You will lead RFQs, pricing inputs, and negotiations while coordinating with Operations, Finance, Engineering, and Logistics teams to ensure outstanding service delivery and risk

Qualifications

• 12+ years of relevant experience in Account Management or related fields.
• Bachelor's degree in Business Administration, Business Studies, Engineering, or equivalent.

Responsibilities

• Manage strategic customer relationships and act as the primary point of contact for key accounts.
• Develop account growth strategies and lead commercial discussions for multi-site customer projects.
• Collaborate with Operations, Finance, Engineering, and Logistics teams to ensure effective service delivery.
• Manage customer RFQs, cost analysis, pricing inputs, and quotation preparation.
• Identify new business opportunities and drive revenue growth.
• Monitor account performance, customer requirements, delivery commitments, and business risks.
• Lead cross-functional teams to ensure successful execution of customer programs and projects.
• Drive continuous improvement initiatives to enhance customer satisfaction and business performance.
• Support strategic planning, commercial negotiations, and business development activities.

Skills

Strategic account management

Cross-functional collaboration

Negotiation

Stakeholder management

MS Office

Education

Bachelor's degree in Business Administration

Tools

CRM software

MS Excel

Job description

Pride Global in Malaysia and Thailand seeks a Senior Manager – Global Account Management to safeguard and grow strategic customer relationships across multiple sites. You will drive commercial strategy, customer satisfaction, and cross-functional collaboration to deliver multi-site projects and revenue growth.

You will lead RFQs, pricing inputs, and negotiations while coordinating with Operations, Finance, Engineering, and Logistics teams to ensure outstanding service delivery and risk