General Manager — Business Development & Operations Management

Oxydata Software; George Town; Hybrid; MYR 140,000 - 220,000; Full time

Benefits offered by this job

Contractual 13th-month bonus

Performance bonus

Sales incentive

Petrol allowance

Job summary

Oxydata Software is seeking a General Manager for E-Waste Recycling and IT Asset Recovery to lead business development and oversee Penang Operations Center. The role focuses on growing recycling channels, securing partnerships, and ensuring profitable, compliant operations across Malaysia and Southeast Asia.

You will drive revenue, manage budgets, oversee logistics, and coordinate cross-functional teams. Strong leadership, English/Bahasa Malaysia fluency, and a background in recycling or IT

Qualifications

• Bachelor's degree in a related discipline.
• 10+ years of relevant experience in manufacturing, environmental recycling, or resource recovery.
• 5+ years in a senior management role (GM/Plant Manager/Operations Director/Regional Manager).
• Legal right to work in Malaysia; visa sponsorship not available.
• Experience managing financial performance, budgets, forecasts, and costs.
• Ability to lead multidisciplinary teams and resolve problems under resource constraints.
• Excellent communication, coordination, and stakeholder management skills.
• Fluency in English and Bahasa Malaysia.
• Direct experience in recycling or IT asset recovery is strongly preferred.
• Established relationships with technology vendors, OEMs, or channel partners are strongly preferred.

Responsibilities

• Drive business development across Malaysia and Southeast Asia; acquire new customers and expand recycling and IT asset recovery channels.
• Develop and maintain relationships with technology vendors, OEMs, and channel partners to secure opportunities.
• Build partnerships with data centre operators, enterprise customers and other stakeholders for IT asset disposition and recycling opportunities.
• Pursue business with brands, manufacturers, energy storage, industrial equipment, and recycling traders.
• Lead commercial negotiations, pricing strategies, and contract execution to secure supply and sustainable margins.
• Take full P&L responsibility for the Penang entity, including revenue, costs, and profitability.
• Prepare annual budgets and quarterly rolling forecasts for management.
• Oversee factory operations, dismantling production, warehousing, and logistics.
• Coordinate workshop, warehouse, and support teams to improve productivity and cost efficiency.
• Ensure compliance with Malaysian environmental, safety, and cross-border waste regulations.
• Manage stakeholder expectations across customers, suppliers, employees, and headquarters.

Skills

English fluency

Bahasa Malaysia

Leadership

Stakeholder management

Strategic thinking

Negotiation

Education

Bachelor's degree

Job description

General Manager - E-Waste Recycling & IT Asset Recovery

Location: Penang, Pulau Pinang, Malaysia

Work Mode: Hybrid

Employment type: Permanent

Experience Level: 10+ years

Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.

Our client is a Hong Kong-based leader in sustainable technology lifecycle solutions, specialising in e-waste recycling, secure data destruction, and IT asset disposition across five countries, including Malaysia and Vietnam. They provide comprehensive services for data centre decommissioning, ensuring environmentally-friendly disposal and maximising value recovery from retired IT assets. With a commitment to sustainability, they support clients globally, helping to extend the lifespan of equipment and contribute to the circular economy.

We are seeking an experienced General Manager - Business Development & Operations Management to lead business development and oversee operations for the Penang Operations Center, driving growth, building strategic partnerships, and ensuring profitable, compliant, and efficient operations.

Responsibilities

• Drive business development across Malaysia and Southeast Asia, acquiring new customers and expanding recycling and IT asset recovery channels.
• Develop and maintain relationships with technology vendors, OEMs, and their channel partners to secure opportunities involving retired IT equipment.
• Build partnerships with data centre operators, enterprise customers, and other stakeholders to secure IT asset disposition, equipment recovery, and recycling opportunities.
• Pursue business with electronics and electrical appliance brands, manufacturers, energy storage and industrial equipment companies, and recycling traders.
• Establish long-term partnerships with upstream waste generators and downstream processors, smelters, and buyers of recovered materials.
• Lead commercial negotiations, pricing strategies, and contract execution to secure a stable supply of recyclable materials and sustainable profit margins.
• Identify opportunities in refurbishment, remarketing, secure data destruction, data centre decommissioning, and complementary services.
• Take full P&L responsibility for the Penang entity, including revenue, costs, and profitability.
• Prepare annual budgets and quarterly rolling forecasts for management.
• Deliver agreed annual revenue and profit targets.
• Oversee factory operations, dismantling production, warehousing, and logistics.
• Coordinate workshop, warehouse, and support teams to improve productivity, service delivery, and cost efficiency.
• Ensure effective coordination across equipment collection, processing, recovery, and downstream delivery.
• Lead recruitment, training, performance management, and incentive programmes for key local positions.
• Establish clear team responsibilities, performance expectations, and accountability.
• Manage stakeholder expectations across customers, suppliers, employees, and headquarters.
• Align local priorities with organisational objectives.
• Ensure operations comply with Malaysian environmental regulations, occupational safety and health requirements, and cross-border waste transportation requirements.
• Oversee secure handling and processing of retired IT equipment, supporting customer data protection and asset traceability requirements.
• Promote a strong safety culture, targeting zero major safety incidents and zero environmental compliance violations.

Requirements

Must-have:

• Bachelor's degree in any related discipline.
• At least 10 years of relevant experience in manufacturing, environmental recycling, or resource recovery.
• At least 5 years in a senior management role, such as General Manager, Plant Manager, Operations Director, Regional Manager, or equivalent.
• Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available.
• Experience managing financial performance, budgets, forecasts, and operational costs.
• Ability to lead multidisciplinary teams and resolve problems under resource constraints.
• Excellent communication, coordination, and stakeholder management skills.
• Fluency in English and Bahasa Malaysia.
• Direct experience in recycling or IT asset recovery is strongly preferred.
• Established relationships with technology vendors, OEMs, or channel partners relevant to sourcing retired IT equipment are strongly preferred.

Nice-to-have:

• Experience working with data centre operators or enterprise customers on IT asset disposition, equipment recovery, or decommissioning.
• Familiarity with secure data destruction, refurbishment, remarketing, and reverse logistics.
• Experience in electronics and electrical recycling, power battery recycling, or plastics and rubber recycling.
• Knowledge of recycling and resource recovery markets in Malaysia and Southeast Asia.
• Existing relationships with waste generators, dismantling facilities, downstream processors, or buyers of recovered materials.

Benefits:

• Contractual 13th-month bonus
• Performance bonus
• Sales incentive
• Petrol allowance

Why Join Us

• Join a dynamic and growing organisation at the forefront of sustainable IT asset recovery and environmental recycling.
• Opportunity to shape business strategy, drive operational excellence, and make a significant impact on environmental outcomes in Malaysia and the region.
• Collaborative environment, leadership autonomy, and the chance to work with leading technology partners and industry stakeholders.