General Clerk Associate Representative (PSO Intake) - Cigna Healthcare

Cigna Healthcare; Kuala Lumpur; Vor Ort; MYR 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Market-related salary

Zusammenfassung

Cigna Healthcare in Malaysia is seeking a detail-oriented professional to join the Provider Intake Department. You will organize and process incoming and outgoing documents in a back office setting, handling claims, data entry, and document production.

The role requires fluency in English, accuracy, and the ability to work with minimal supervision in a virtual-enabled environment. Diploma or Degree holders are encouraged to apply, with a market-aligned salary and dynamic, entrepreneurial culture.

Qualifikationen

• Fluent in English (Verbal & Written).
• Graduate with a Diploma or Degree from a recognised institution.
• Ability to learn in a virtual environment.
• Proactive approach with minimal supervision.

Aufgaben

• Manage intake documents (paper and electronic).
• Sort, process and vet claims for payment.
• electronically transfer received claims to platforms.
• Triaging flow between members and provider claims.
• Perform data entry and verification duties.
• Utilise basic office equipment on site (photocopy, fax).
• Format and produce documents.
• Conduct peer-to-peer validation checks.
• Data governance triage for provider claims.
• Handle numerical tasks (add/subtract/multiply/divide).
• Operate word processing, spreadsheets, databases or other software.
• Perform any other assigned tasks.

Kenntnisse

Attention to detail

Data entry

Team player

Self-motivated

Time management

Problem solving

Confidentiality

Virtual learning

Ausbildung

Diploma or Degree

Jobbeschreibung

The Position:
A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.
You will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.
Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
• Formats and produce documents
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other tasks assigned.

Skills/Qualities:

• Fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self-motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER

• A challenging job in an international and growing enterprise.
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
• Market - related salary conditions

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.