General Clerk Associate Representative - Cigna Healthcare

Cigna Health and Life Insurance Company; Kuala Lumpur; Presencial; MYR 33.000 - 58.000; Jornada completa

Descripción de la vacante

The Cigna Group in Kuala Lumpur operates a liaison office, providing administrative support to its Belgium HQ. The role of General Clerk Associate Representative sits in the Provider Intake/Operations team, handling intake documents and entry-level processing of provider claims.

You will join a multinational environment requiring accuracy, confidentiality and teamwork while progressing in a back-office setting with data governance and system tools. This is a full-time position based in Malaysia.

Formación

• Minimum 1-3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self‑motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• Diploma or Degree from a recognized institution

Responsabilidades

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Conocimientos

Data entry

Administrative support

Attention to detail

English fluency

Teamwork

Educación

Diploma or Degree

Herramientas

MS Word

MS Excel

Database software

Descripción del empleo

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.

The Cigna office in Kuala Lumpur operates as a “liaison office”, providing administrative support to its parent company in Belgium, in relation with health insurance administration service. The Belgium office is the headquarters of a dedicated unit of Cigna, which focuses on the needs of International Organisations.

This unit has over 50 years of experience in designing, implementing and managing international group health insurance and employee benefits programs for international and locally recruited staff from Intergovernmental (IGO) and Nongovernmental (NGO) Organisations. These programs cover medical as well as incapacity, disability and life benefits, and offer a range of health and well-being services. For our office in Kuala Lumpur, Malaysia we are looking for a General Clerk Associate Representative The Position:

A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team. You will be responsible for organizing and processing the flow of incoming and outgoing documents (electronic) in a back office environment.

Main Duties/Responsibilities

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other ad-hoc tasks assigned.

Skills/Requirements

• Minimum 1-3 years of working experience in administrative functions like admin, data entry or similar experience.
• Must be fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self‑motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER

• A challenging job in an international and growing enterprise.
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
• Market - related salary conditions

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.