General Clerk Associate Representative

CIGNA Worldwide General Insurance Company Limited; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

CIGNA Worldwide General Insurance Company Limited is seeking an enthusiastic professional to join the Provider Intake Department in our Operations Team in Kuala Lumpur. The role focuses on organizing and processing the flow of incoming and outgoing documents (paper and electronic) in a back-office environment.

Key duties include managing intake documents, vetting claims for payment, and coordinating data transfer across platforms, with emphasis on accuracy and teamwork within a dynamic, global

Qualifications

• Graduation with a Diploma or Degree from a recognized institution.
• Ability to work with minimal supervision and manage tasks responsibly.
• Excellent attention to detail and accuracy in documentation.
• Experience with back-office document flow and data entry is a plus.

Responsibilities

• Manage intake documents and vet claims for payment.
• Sort, process, and electronically transfer received claims.
• Triages flow between members and provider claims.
• Perform data entry and verification tasks using office software.
• Operate basic office equipment onsite and formats documents.
• Collaborate with team and fulfill any assigned tasks.

Skills

Attention to detail

Self-motivated

Teamwork

Proactive problem solving

Education

Diploma or Degree from a recognized institution

Tools

MS Word

MS Excel

Database software

Job description

CIGNA Worldwide General Insurance Company Limited View all jobs

The Position:
A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.
You will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.

Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
• Formats and produce documents
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other tasks assigned.

Skills/Qualities:

• Has the ability to complete tasks with little or no supervision
• Self-motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER
> A challenging job in an international and growing enterprise.
> A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
> Market - related salary conditions

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

The Position:
A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.
You will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.

Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
• Formats and produce documents
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other tasks assigned.

Skills/Qualities:

• Fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self-motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER
> A challenging job in an international and growing enterprise.
> A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
> Market - related salary conditions

Unlock job insights

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Whatever your health insurance needs, our International Medical Plans can be tailored to meet them, while always offering a global support network of hospitals and medical professionals.

Whole health is a new way to think about care that allows Cigna to look at the full picture. To widen its scope, to acknowledge the full spectrum of factors that make up who you are and how you feel at any given time. So that, ultimately, we can help people live their lives in full – the good, the bad and every moment in between, knowing that you are supported in every aspect of your world.

Whatever your health insurance needs, our International Medical Plans can be tailored to meet them, while always offering a global support network of hospitals and medical professionals.

Whole health is a new way to think about care that allows Cigna to look at the full picture. To widen its scope, to acknowledge the full spectrum of factors that make up who you are and how you feel at any given time. So that, ultimately, we can help people live their lives in full – the good, the bad and every moment in between, knowing that you are supported in every aspect of your world.