General Clerk Associate Representative

Cigna Healthcare; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Market-related salary

Job summary

Cigna Healthcare in Malaysia is seeking a detail-oriented professional to join our Operations Team in Provider Intake. You will organize and process documents, vet first-pass claims for payment, and transfer claims electronically to multiple platforms.

You’ll triage flows between members and provider claims and perform data entry and verification tasks using common software. Ideal candidates will have a Diploma or Degree, fluent English, and the ability to work with minimal supervision in a

Qualifications

• Graduates with a Diploma or Degree from a recognized institution are suitable.
• Fluent in English (verbal and written) is essential.

Responsibilities

• Organise and process incoming and outgoing documents in paper and electronic form.
• Vet and sort claims data for first-pass payment processing.
• Electronic transfer of claims to various platforms.
• Triaging workflow between members and provider claims.
• Perform data entry and verification tasks using standard office software.
• Operate basic office equipment and format documents as required.
• Adhere to data governance and confidentiality requirements.
• Collaborate with team to ensure timely processing of claims.

Skills

English fluency

Self-motivation

Attention to detail

Ownership mindset

Team collaboration

Virtual learning

Problem solving

Data confidentiality

Education

Diploma or Degree

Tools

MS Office

Job description

The Position:

A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.

You will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.

Main Duties/Responsibilities:

• Management of Intake documents
• Sorting, processing and vetting of claims first hand for claims payment
• Electronic transfer of received claims to the various platforms
• Triaging the flow between members and provider claims
• Operates data entry devices to perform a variety of data entry and verification duties
• Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
• Formats and produce documents
• Peer to Peer Validation Checks
• Triaging the flow of Provider claims- Data Governance
• Works with numbers (i.e., add, subtract, multiply and divide)
• Uses word processing, spreadsheet, database or other software on a computer
• Any other tasks assigned.

Skills/Qualities:

• Fluent in English (Verbal & Written)
• Has the ability to complete tasks with little or no supervision
• Self-motivated with a proactive approach
• Exceptional attention to detail and accuracy
• Ability to take ownership
• Work well in a team environment
• Ability to learn in a virtual environment
• Excellent problem solving skills
• Confidentiality Management of Data
• You have graduated with a Diploma or Degree from a recognized institution.

OUR OFFER

A challenging job in an international and growing enterprise.

A dynamic, young and entrepreneurial company culture that values and stimulates initiative.

Market - related salary conditions

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.