GENERAL ADMIN / CUSTOMER SERVICE

Ever Link Fertility Centre; Selangor; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

18 days Annual Leave and 14 days Sick/

Insurance Coverage

Medical Claim Provided

Dental Claim

On the Job Training

Job summary

Ever Link Fertility Centre in Selangor is seeking a Customer Service Administrator to provide daily administrative support, manage data entry, and maintain both physical and digital records. The role requires strong organizational skills and the ability to handle confidential information with discretion.

The position offers opportunities for growth and collaboration across departments, with emphasis on accuracy, timeliness, and effective communication.

Qualifications

• Diploma in Business Administration or related field preferred.
• Fresh graduates are encouraged to apply.
• Basic computer skills including Word, Excel and Outlook.
• Good organisational skills with strong attention to detail.
• Able to communicate effectively and work well with colleagues.
• Able to manage multiple tasks and meet deadlines.
• Able to handle confidential information with discretion.

Responsibilities

• Perform daily administrative duties and provide general office support.
• Handle data entry, document preparation, photocopying, scanning, and filing.
• Maintain and organise physical and digital records for easy access.
• Prepare letters, reports, forms, and other administrative documents.
• Assist in managing mail, emails, and other correspondence.
• Monitor office supplies and arrange replenishment when necessary.
• Coordinate with suppliers and other departments on administrative matters.
• Assist with scheduling appointments and internal arrangements.
• Update and maintain administrative records, databases, and spreadsheets.
• Assist in audits and internal reviews.

Skills

MS Word

MS Excel

Outlook

Organization

Detail orientation

Communication

Multitasking

Education

Diploma in Business Administration

Related field

Job description

Perform daily administrative duties and provide general office support.

Handle data entry, document preparation, photocopying, scanning, and filing.

Maintain and organise physical and digital records to ensure documents are properly filed and easily accessible.

Prepare letters, reports, forms, and other administrative documents when required.

Assist in managing incoming and outgoing mail, emails, and other correspondence.

2. Office Management

Monitor office supplies and stationery inventory and arrange replenishment when necessary.

Ensure the office environment and common areas are organised and well-maintained.

Coordinate with suppliers, service providers, and other departments on administrative matters.

Assist with scheduling appointments, meetings, and internal arrangements when required.

3. Documentation and Record Keeping

Update and maintain administrative records, databases, and spreadsheets.

Ensure documents are accurate, complete, and properly maintained.

Assist in preparing supporting documents for audits, reports, and internal reviews when required.

4. Other Duties

Provide administrative support to other departments when necessary.

Assist with company events, internal activities, and other operational arrangements.

Perform any other administrative duties assigned by the supervisor or management.

Job Requirements

Minimum a Diploma in Business Administration or a related field is an advantage.

Fresh graduates are encouraged to apply.

Basic computer skills, including Microsoft Word, Excel, and Outlook.

Good organisational skills with strong attention to detail.

Able to communicate effectively and work well with colleagues.

Responsible, proactive, and willing to learn.

Able to manage multiple tasks and meet deadlines.

Able to handle confidential information with discretion.

Benefits

• - 18 days Annual Leave and 14 days Medical Leave
• - Insurance Coverage
• - Medical Claim Provided
• - Dental Claim
• - On the Job Training

Formerly known as Ever-Link Fertility Centre, established in 2019, the centre has grown into a trusted provider of fertility care in Kuala Lumpur. Today, as GenPrime Everlink Fertility Centre, we are proud to be part of the international GenPrime network, with branches in Thailand, the Philippines, Singapore, and the United States.

Formerly known as Ever-Link Fertility Centre, established in 2019, the centre has grown into a trusted provider of fertility care in Kuala Lumpur. Today, as GenPrime Everlink Fertility Centre, we are proud to be part of the international GenPrime network, with branches in Thailand, the Philippines, Singapore, and the United States.

What can I earn as a Customer Service Administrator