GenAI & Cloud Solutions Sales Specialist (Malaysia)

Bytedance

Kampung Malaysia Tambahan

Hybrid

MYR 60,000 - 100,000

Full time

3 days ago

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Job summary

ByteDance is seekingSales professionals in Malaysia to drive customer success for a designated client portfolio. You will manage onboarding, training, support and retention, and work with the broader team to optimize customer lifecycle and identify cross-sell opportunities.

The role emphasizes leveraging AI/LLM and Cloud products to grow enterprise relationships, improve product adoption, and contribute to a healthy account pipeline within ByteDance’s BytePlus team.

Qualifications

3 years of proven experience in Sales and Business Development with AI/LLM or Cloud products in Malaysia.
Ability to influence through persuasion, negotiation, and consensus building.
An understanding of our client base and the challenges they face.

Responsibilities

Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.
Manage onboarding, training, support and retention for your client portfolio.
Collaborate with the wider team to define and improve the customer lifecycle process.
Identify and collaborate with the sales team on cross-sell and upsell opportunities.
Provide feedback to the business and product team that helps define our product roadmap.
Manage the customer success platforms to a high standard.
Assist in driving a company-wide culture of customer success.

Skills

Sales

Business Development

AI/LLM knowledge

Cloud products

Malaysia

Job description

The role emphasizes leveraging AI/LLM and Cloud products to grow enterprise relationships, improve product adoption, and contribute to a healthy account pipeline within ByteDance’s BytePlus team.

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