Global Solutions Engineer - AI Demos & PoCs

Bytedance; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

ByteDance's Lark team in Malaysia seeks a seasoned Solution Engineer to advance global go-to-market initiatives. You will translate customer challenges into practical Lark-based demos, build PoCs, and partner with sales to close deals across English and Mandarin-speaking regions.

You will work with cross-functional teams to deliver measurable value, align with product roadmaps, and travel as needed to support customers in Southeast Asia.

Qualifications

• Minimum 4 years of solution engineering or solution consulting experience in a SaaS organization.
• Hands-on experience with collaboration, workflow automation, or integration platforms.
• Excellent verbal, written, and presentation skills in English and Mandarin Chinese.
• Experience building and delivering Proofs of Concept (PoCs) and responding to RFIs/RFPs.
• Hands-on experience using AI products to solve business problems.
• Willingness to travel and adapt to a fast-paced environment.
• Ability to work cross-functionally with Sales, Marketing, Partners, and Product teams.

Responsibilities

• Partner with Account Executives to drive complex deals involving multiple C-level stakeholders.
• Lead technical discovery and qualification to understand customers’ objectives, pain points, and success criteria.
• Prepare and deliver value-based demonstrations and PoCs, including responses to RFIs/RFPs.
• Guide customers through evaluation to ensure the proposed solution meets objectives and technical requirements.
• Collaborate with Marketing, Sales, Partners, and Customer Success to accelerate customer acquisition and support ongoing transformation goals.
• Work closely with Product teams to share market insights and influence the product roadmap.
• Act as a trusted technology advisor to customers, partners, and internal stakeholders.

Skills

Solution engineering

PoCs

Customer-facing

English-Mandarin

AI products

Cross-functional

Job description

ByteDance's Lark team in Malaysia seeks a seasoned Solution Engineer to advance global go-to-market initiatives. You will translate customer challenges into practical Lark-based demos, build PoCs, and partner with sales to close deals across English and Mandarin-speaking regions.

You will work with cross-functional teams to deliver measurable value, align with product roadmaps, and travel as needed to support customers in Southeast Asia.