GenAI & Cloud Solutions Account Executive

TikTok Inc.; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

BytePlus is seeking a Tech Solution Sales Specialist in Malaysia to drive enterprise opportunities and grow a designated client portfolio. You will orchestrate onboarding, adoption, and retention, working with cross-functional teams to deliver value across AI/LLM and cloud solutions.

The role emphasizes client success, cross-selling opportunities, and collaboration with product and sales teams to shape the roadmap and ensure high customer satisfaction.

Qualifications

• Bachelor's degree or above in Business, Finance, or a related field.
• 3+ years in Sales/Business Development with AI/LLM or Cloud products in Malaysia.

Responsibilities

• Drive customer success outcomes for product adoption and account health.
• Manage onboarding, training, support, and retention for client portfolio.
• Collaborate with sales and product teams to define lifecycle & roadmap.
• Identify cross-sell/upsell opportunities with the sales team.
• Provide feedback to influence product direction and roadmap.

Skills

Persuasion & negotiation

Client relationship mgmt

Executive communication

Cross-functional collaboration

Education

Bachelor's degree or higher in Business/Finance

Tools

AI/LLM solutions

Cloud platforms

Job description

BytePlus is seeking a Tech Solution Sales Specialist in Malaysia to drive enterprise opportunities and grow a designated client portfolio. You will orchestrate onboarding, adoption, and retention, working with cross-functional teams to deliver value across AI/LLM and cloud solutions.

The role emphasizes client success, cross-selling opportunities, and collaboration with product and sales teams to shape the roadmap and ensure high customer satisfaction.