Gelato Server (Part Time)

Modu Sdn.Bhd.; Kuala Lumpur; On-site; MYR 17,000 - 24,000; Part time

Benefits offered by this job

Customer service skills development

Collaborative work environment

Job summary

INITIA GROUP is hiring gelato servers to deliver warm, friendly F&B service at multiple venues across The Gardens Mall, Sunway Pyramid, Sunway 163 Mall, and 1 Utama. No prior experience required; training will be provided. Excellent communication and customer service skills are valued; candidates should be flexible with 4 hours daily and at least one weekend shift.

Join a fast-paced team in a brand-led group known for creative, collaborative work environments. Visa support is not provided.

Qualifications

• No experience required; training will be provided.
• Prefer a candidate with excellent communication skills.
• Able to work independently and demonstrate positive energy and professionalism.
• Friendly, outgoing, and committed to outstanding customer service.

Responsibilities

• Greet customers warmly and provide excellent, friendly service.
• Scoop and serve gelato accurately and attractively according to portion standards.
• Prepare gelato-based items (cones, cups, sundaes, affogatos, milkshakes).
• Refill display cases with gelato, ensuring freshness and visual appeal.
• Monitor gelato stock levels and report shortages or quality issues to the supervisor.
• Operate POS systems and handle transactions.
• Follow food safety and hygiene regulations, including temperature control and storage standards.
• Assist in daily opening and closing procedures.
• Participate in inventory checks and rotation (FIFO).

Skills

Customer service

Communication skills

Teamwork

Tools

POS systems

Job description

Job Level: Entry level to Intermediate

Salary Range (Part-time):

Mon-Fri 15/hr

Work timings available: Flexi time, at least 4 hours a day

Department: Operations Department - F&B

Location:
TOFU G - The Gardens Mall
TOFU G - Sunway Pyramid
TOFU G - Sunway 163 Mall
TOFU G - 1 Utama

Overall Job Objectives

We are seeking highly motivated and passionate individuals to deliver warm, friendly, and exceptional food & beverage service standards within INITIA Group F&B Brands. The Gelato Server will support the Outlet In-Charge in enhancing customer experience and boosting outlet performance through quality service.

Core Responsibilities

Greet customers warmly and provide excellent, friendly service.

Scoop and serve gelato accurately and attractively according to portion standards.

Prepare gelato-based items (e.g., cones, cups, sundaes, affogatos, milkshakes).

Refill display cases with gelato, ensuring freshness, cleanliness, and visual appeal.

Monitor gelato stock levels and report shortages or quality issues to the supervisor.

Operate POS systems and handle transactions

Follow food safety and hygiene regulations, including temperature control and storage standards.

Assist in daily opening and closing procedures.

Participate in inventory checks and assist in product rotation (FIFO system).

Job Specifications

No experience required; training will be provided.

Prefer a candidate with excellent communication skills.

Able to work independently and demonstrate positive energy and professionalism.

Friendly, outgoing, and committed to outstanding customer service.

Minimum working requirement: at least one weekday and one weekend shift.

Please note: Work Visa will not be provided by the company.

Ensure prompt, friendly, and consistent service at all times.

Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

Ensure gelato display and portioning meet visual and taste standards.

Represent the brand with professional grooming and positive interaction.

Benefits of the role

A chance to develop your customer service skills

Collaborative and inclusive work environment that values creativity and innovation.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.