Function Lead-Procure to Pay

AIA Global Financial Solutions; Cyberjaya; On-site; MYR 260,000 - 520,000; Full time

Job summary

AIA Global Financial Solutions in Malaysia seeks a seasoned Procurement and Accounts Payable leader to drive robust, compliant operations across our Shared Services landscape. You will mentor teams, optimize processes, manage budgets, and partner with local and group finance stakeholders to deliver value.

The role requires deep knowledge of ERP systems (Ariba, Concur, SAP), strong accounting acumen, and outstanding communication skills to influence cross-functional teams and ensure scalable,

Qualifications

• Extensive experience in procurement and payables within a shared services environment.
• 12–15+ years of supervisory or management experience in the above role.
• Advanced knowledge of accounting standards and principles and their practical application.
• Experience with external reporting requirements across local and regulatory frameworks.
• Experience with procurement systems (Ariba), expense platforms (Concur) and ERP (SAP).
• Technologically proficient, with interest in AI and copilots; strong analytical and communication skills.

Responsibilities

• Provide leadership to Procurement Support Operations and Accounts Payable teams in daily operations and policy adherence.
• Monitor KPIs and report performance to Group and Local Business Units on a timely basis.
• Review and improve BPMs to align with accounting standards and reduce risk.
• Strengthen internal controls and address gaps to improve efficiency and governance.
• Lead budgeting activities and monitor actual spend for cost optimization.
• Maintain strong stakeholder relationships across Local Business Units, Group functions, and external auditors.

Skills

Leadership

Analytical skills

Communication

Soft skills

People skills

Tools

Ariba

Concur

SAP

Job description

Build a healthier and more sustainable future for everyone.

At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.

Join us to shape what comes next, grow through new experiences and extend your impact across Asia.

About the Role

This position shall provide leadership, management and technical ability/ assistance for Procurement Support Operations and Accounts Payable functions to ensure efficient, robust and sustainable operations are implemented to support AIA Group/Local Business Units in meeting its strategic objectives.

Job Description

• Provide overall leadership to the Procurement Support Operations and Accounts Payable units in managing day-to-day operations in accordance with prescribed accounting policies/standards and regulatory guidelines, operational policies and procedures and service levels, including monitoring, reporting and ongoing refinement of deliverables and service level performance to Group and Local Business Units.

• Monitor and ensure all KPIs are met and communicated to Group and Local Business Units on a timely basis.

• Oversee and review Business Process Manuals (BPM) for Procurement Support Operations and Accounts Payable by optimizing best practices, timely updates, making sure all risks are addressed by proper controls and at the same time ensuring the BPM is in line with AIA accounting procedures, and applicable group and local accounting standards.

• Supervise and assure all internal controls stated in the BPM are adhered to without any gaps and identify areas for further enhancement to improve team’s effectiveness and efficiencies. Fortify controls whenever there are misses or issues and provides guidance to the team in preventing recurrence.

• Continuously review end-to-end systems and process design and manage implementation of recommendations through to completion, including timely and regular updates to Business Process Manuals to achieve sustainable best-in-class operations and maximize the scale potential of the operations.

• Provide systems and process subject-matter expert support on Group/Local Business Units’ projects and initiatives to ensure compatibility with, and in anticipation of changes in business requirements and interdependent systems and processes.

• Lead the operating budget, including preparation, challenge and communication of annual budget cycles and monitoring of actual spend to ensure cost optimization.

• Manage and develop collaborative business relationships with stakeholders, including Local Business Units, Group cross-functions, external auditors, and etc.

• Act as Business Partner to Group Finance, CFOs, Head of Finance and Local Business Units on any matters relating to Procurement Support Operations and Accounts Payable by providing timely and satisfactory response on all queries.

• Leads, directs and has full management accountability for employees in area of responsibility with an emphasis on talent management, succession planning, employee experience, retention, skill development and staff engagement in accordance with organization’s strategic direction.

• Support the Head of GFS on other GFS-related projects and operations, where required.

Job Requirement

• Experience in procurement and payables related fields in shared services environment

• 12 to 15 + years of supervisory or management experience in the above position

• Advance knowledge of accounting standard and principles, the ability to interpret the standards and apply to real life scenarios

• Advance knowledge of various external reporting requirements for all reporting basis including local regulatory requirements

• Experience in operations systems (Ariba, Concur, SAP) and architecture

• Technology savvy especially in Agentic Artificial Intelligence and Co-pilot

• Possess good analytical, communication, presentation and soft skills

• Good leadership and people skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.