Front Office Assistant

Swan Garden Hotel Sdn Bhd; Pasir Gudang; On-site; MYR 27,000 - 36,000; Full time

Job summary

Swan Garden Resort Hotel invites applications for a Front Office Assistant. You will be the first point of contact at the reception, greet guests, answer calls, and support daily operations.

You will handle basic clerical tasks and scheduling, with advantage if you know the Hotel System. The role involves delivering warm service to guests at a four-star city hotel in Melaka.

Responsibilities

• Manage the reception desk
• Greet visitors
• Sort mail
• Schedule appointments
• Handle basic clerical tasks like filing and scheduling appointments

Skills

Customer service

Communication skills

Reception duties

Tools

Hotel System

Job description

A front office assistant acts as the main face of an organization. They manage the reception desk, greet visitors, answer phone calls, and handle basic clerical tasks like filing, sorting mail, and scheduling appointments to keep daily operations running smoothly.

Key responsibilities

Manage the reception desk

Greet visitors

Sort mail

Schedule appointments

Advantage to know the Hotel System

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Front Office Assistant?
• Which of the following types of qualifications do you have?
• How many years of Hotel Reception experience do you have?

Hotel & Accommodation Services 51-100 employees

Swan Garden Resort Hotel is a modern 4-star hotel located in the vibrant heart of Melaka city center. We are proud to be recognized as one of the best hotels in Melaka, providing a welcoming environment for both business and leisure travelers.

Our team is dedicated to delivering exceptional service and creating experiences that go beyond expectations. We value professionalism, innovation, and teamwork, and we take pride in fostering a supportive workplace where employees can grow and thrive. By joining Swan Garden Resort Hotel, you become part of a dynamic hospitality environment that emphasizes career development, respect, and service from the heart.

Swan Garden Resort Hotel is a modern 4-star hotel located in the vibrant heart of Melaka city center. We are proud to be recognized as one of the best hotels in Melaka, providing a welcoming environment for both business and leisure travelers.

Our team is dedicated to delivering exceptional service and creating experiences that go beyond expectations. We value professionalism, innovation, and teamwork, and we take pride in fostering a supportive workplace where employees can grow and thrive. By joining Swan Garden Resort Hotel, you become part of a dynamic hospitality environment that emphasizes career development, respect, and service from the heart.

What can I earn as a Front Office Assistant