Front Office Assistant

V8 Hotel (Viva Bestari Inn Sdn Bhd); Skudai; On-site; MYR 28,000 - 45,000; Full time

Job summary

V8 Hotel (Viva Bestari Inn Sdn Bhd) in Johor Bahru is seeking a capable Front Office Assistant for our reception area. You will answer incoming calls, schedule appointments, welcome visitors, and support basic bookkeeping and document management.

The role requires a friendly, professional demeanor, excellent communication, and strong organizational skills. You will work with office equipment, manage files, and help keep the front desk running smoothly.

Qualifications

• 1 year of experience in a similar role.
• Ability to create a welcoming environment.
• Working knowledge of office procedures and basic accounting principles.
• Experience handling calls and scheduling appointments.
• Proficient with Word, Excel, and Outlook Express.
• Familiar with printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Reliable with a strong work ethic.

Responsibilities

• Welcome and assist visitors professionally.
• Answer phone, take messages, and direct calls.
• Organize and maintain files and records.
• Create and maintain documents and spreadsheets.
• Handle mail sorting and distribution.
• Prepare outgoing mail.
• Operate photocopier, printers, and office devices.
• Organize bookkeeping and issue invoices/checks.
• Inventory office supplies and place orders.
• Schedule and confirm appointments, meetings, and events.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

MS Word

MS Excel

Outlook Express

Office equipment handling

Reliability

Tools

Printers/Copiers

Fax machines

Job description

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.

Key responsibilities

• Welcome and assist visitors in a friendly and professional manner
• Answer the phone, take messages, and redirect calls to appropriate offices
• Organize and maintain files and records; update when necessary
• Create and maintain updated documents and spreadsheets
• Oversee sorting and distribution of incoming mail
• Prepare outgoing mail (envelopes, packages, etc.)
• Operate office equipment, such as photocopier, printers, etc.
• Organize bookkeeping and issue invoices/checks
• Perform inventory of office supplies and order what is needed
• Schedule and confirm appointments, meetings, and events

About you

• 1 year of experience in a similar role
• Exceptional ability to create a welcoming environment
• Strong working knowledge of office procedures and basic accounting principles
• Experience in answering and screening calls, as well as scheduling appointments
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express
• Working knowledge of printers, copiers, scanners, and fax machines
• Excellent interpersonal and communication skills
• Great organizational and multitasking abilities
• Reliability and a strong work ethic

Hotel & Accommodation Services 51-100 employees

Set within Nusa Bestari, a busy commercial district of Johor Bahru city, V8 Hotel is an ideal accommodation choice for leisure and business travelers.

The nine-storey high-rise building is featured with everything you need in your travel. There are a total of 193 spacious and cozy guest rooms ranging from superior rooms to family suites to meet different travelling needs.

A wide variety of dining options are served daily in the café. A swimming pool and gymnasium are available complimentary.

Meeting Rooms and Conference Hall are well equipped and ready for company functions.

Set within Nusa Bestari, a busy commercial district of Johor Bahru city, V8 Hotel is an ideal accommodation choice for leisure and business travelers.

The nine-storey high-rise building is featured with everything you need in your travel. There are a total of 193 spacious and cozy guest rooms ranging from superior rooms to family suites to meet different travelling needs.

A wide variety of dining options are served daily in the café. A swimming pool and gymnasium are available complimentary.

Meeting Rooms and Conference Hall are well equipped and ready for company functions.

What can I earn as a Front Office Assistant