Front Office

Bishop Hotel; George Town; On-site; MYR 20,000 - 31,000; Full time

Job summary

Jora Malaysia in George Town, Penang, is seeking a Hotel Front Office Assistant to be the first point of contact for guests, ensuring a warm and welcoming experience. You will manage reservations, check-ins and check-outs while maintaining exceptional customer service standards to support daily front desk operations.

The role focuses on delivering memorable guest experiences and contributing to smooth hotel operations in a busy front desk environment.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As a Hotel Front Office Assistant, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. You will manage reservations, check-ins, and check-outs while maintaining exceptional customer service standards. Your role is integral in creating a memorable guest experience and supporting the overall operations ofthefrontdesk.