FRONT DESK RECEPTIONIST

MODE INN SDN. BHD.; Penang; Presencial; MYR 27 000 - 36 000; Tempo integral

Resumo da oferta

MODE INN SDN. BHD. in Penang is seeking a Front Desk Receptionist with SPM or equivalent to handle guest check-in and check-out, manage online and phone reservations, and verify payments at arrival.

The role requires strong communication, a polite, proactive attitude toward guests, and the ability to work shifts, including weekends and public holidays. Training on the job will be provided to excel in guest services.

Qualificações

• SPM / high school qualification or equivalent.
• Strong written and verbal communication skills.
• Good work attitude and customer service.
• Ability to learn on the job.
• Able to perform shift work, including weekends and public holidays.
• Be polite and attentive to guests’ needs.

Responsabilidades

• Handling guest check in and check out.
• Receiving and managing reservations made online and via telephone.
• Verifying guest payment methods during check-in.
• Assigning rooms to guest.
• Providing guests with information about and around the hotel.

Conhecimentos

Communication skills

Customer service

On-the-job learning

Guest etiquette

Shift work

Formação académica

High school qualification (SPM)

Descrição da oferta de emprego

SPM , High school qualification or equivalent

Strong written and verbal communication skills

Good work attitude and customer service

Ability to learn on the job

Able to perform shift working, including working on weekends and public holidays

Be polite and attentive to guests’ needs

Job Descriptions:

Handling guest check in and check out

Receiving and managing reservations made online and via telephone

Verifying guest payment methods during check-in

Assigning rooms to guest

Providing guests with information about and around the hotel

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 11-50 employees

What can I earn as a Front Desk Receptionist