Front Office Receptionist

KK View Sdn Bhd; West Coast Division; On-site; MYR 20,000 - 31,000; Full time

Job summary

KK View Sdn Bhd seeks a Front Office Receptionist to provide friendly and efficient service at the hotel front desk, including check-in/check-out and guest enquiries. You will handle reservations, telephone inquiries and maintain guest records to support smooth front desk operations.

The ideal candidate has good communication, basic computer skills, and a customer‑oriented attitude, and must be able to work shifts, weekends and public holidays.

Qualifications

• Minimum SPM or Diploma in Hospitality or related field.
• Previous front office or customer service experience is an advantage.
• Basic computer skills and knowledge of front office systems.
• Good communication and interpersonal skills.

Responsibilities

• Handle guest check-in and check-out procedures.
• Attend to guest enquiries, requests and reservations.
• Handle telephone calls and front desk communications.
• Maintain accurate guest records and assist with daily front office operations.
• Assist in resolving basic service issues and handle guest feedback.

Skills

Guest service

Communication skills

Multitasking

Team player

Education

SPM/Diploma in Hospitality

Tools

Front office systems

Job description

Responsible for providing friendly and efficient front desk services to hotel guests, including check-in, check-out and guest enquiries.

Key responsibilities

Handle guest check-in and check-out procedures.

Attend to guest enquiries, requests and reservations.

Handle telephone calls and front desk communications.

Maintain accurate guest records and assist with daily front office operations.

Handle guest feedback and assist in resolving basic service issues.

About you

Minimum SPM/Diploma in Hospitality, Hotel Management or a related field.

Previous front office or customer service experience is an advantage.

Basic computer skills and knowledge of front office systems.

Good communication and interpersonal skills.

Pleasant personality and customer-oriented attitude.

Able to work shifts, weekends and public holidays.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Front Office Receptionist?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Hotel Receptionist?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

What can I earn as a Front Office Receptionist