Front Desk Facilitator

Wong & Partners; Kuala Lumpur; On-site; MYR 27,000 - 39,000; Full time

Job summary

Wong & Partners in Kuala Lumpur is seeking a Receptionist/Front Desk assistant to manage front-d desk operations, greet visitors, answer calls, and support office administration.

The ideal candidate holds a Diploma in Business Studies or related field, with at least 1 year of experience, strong communication skills, and proficiency in Microsoft Office. A team player who can multitask in a fast-paced environment is preferred.

Qualifications

• Diploma in Business Studies / Administration / Management or equivalent.
• At least 1 year of relevant work experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong administrative skills with attention to detail.
• Proactive, assertive, and able to thrive in a fast-paced environment.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage and upkeep conference rooms and facilities.
• Handle front desk and greet visitors.
• Answer calls, messages, and direct to colleagues.
• Sort and forward faxes; support departments.
• Coordinate bookings for meetings, taxis, hotels for visitors.
• Maintain office supplies and bistro stock.

Skills

Communication skills

Teamwork

Attention to detail

Administrative skills

Multitasking

Proactive

Independent working

Positive mindset

Education

Diploma in Business Studies / Administration / Management

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Facilitate reception and front-line customer service.

Key responsibilities

• Manage and upkeep the conference rooms and facilities
• Manage meeting rooms and facilities bookings for internal and external meetings
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and assist visitors to the office
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages and send them to the respective colleagues
• Check, sort and forward incoming faxes and disseminate these to the respective practice groups and departments
• Manage company car bookings and liaise with drivers on the arrangement
• Book conference calls, rooms, taxis, couriers, hotels for visitors
• Monitor office supplies of the office bistro and place orders when necessary

About you

• Possess at least a Diploma, Advanced / Higher / Graduate Diploma in Business Studies / Administration / Management or equivalent
• At least 1 year of working experience in related field
• Good communication and interaction skills
• Able to work independently as well as in a team
• Strong administrative skills, able to multi-task with excellent attention to detail
• Proactive, result-oriented, self-reliant and assertive
• Possess a positive mindset and able to work in a fast-paced environment
• Computer literacy is critical and proficiency in Microsoft Office is a must