Freight Forwarding Officer

Chrisjac; Kuala Lumpur; On-site; MYR 20,000 - 33,000; Full time

Job summary

Chrisjac is seeking a Freight Logistics Administrator for our Penang branch. The role involves handling export shipments from bookings to delivery, acting as the link between internal teams and external service providers, and ensuring a smooth freight process for LCL clients.

The ideal candidate has 2–3 years of freight operations experience in import/export, with strong communication and negotiation skills to coordinate with multiple stakeholders across international and domestic transport

Qualifications

• 2–3 years of freight operations experience in import/export.
• Experience in forwarding or with co-loader is a plus.
• Strong written and spoken communication with stakeholders.

Responsibilities

• Receive and process bookings of shipments.
• Coordinate bookings with shipping liners.
• Liaise with clients, carriers and overseas agents.
• Prepare export documentation.
• Prepare rates, raise invoices.

Skills

Freight operations

Communication skills

Negotiation

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The hiring company

This is a well established and industry leader in international multi-modal logistics forwarding industry. The company provides ocean freight logistics and warehousing services for their clients. Currently they are seeking capable freight-logistics professionals within their import and export operations sectors at their branch operations office at George Town in Penang.

Job Description

The Freight services administrator functions as an interface between international and domestics service providers and within broader business. As the Freight Logistics operations Administrator, you will be working within a close and supporting team environment within the Export department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers. The role will include handling export shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients overseas.

Duties will entail and involve the following role process:

• Receiving and processing bookings of shipments.
• Coordinating bookings with shipping liners.
• Liaising and coordinating with clients, shipping carriers and overseas agents.
• Preparing relevant export documentation.
• Preparing freight/shipping rates, raising and issuing invoices.

The candidate

The ideal candidates would have a proven track record of some 2-3 years of freight operations experience in handling import/exports sector within forwarding or with co-loader. In this connection, candidate with strong understanding of international shipping and also domestic transport will be highly advantageous to fill this role. The successful candidates for this role will require excellent communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients. The job opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.