Fraud Risk & Controls Analyst II

Citigroup Inc.; Kuala Lumpur; On-site; MYR 42,000 - 65,000; Full time

Job summary

Citigroup Inc. in Malaysia is seeking a Fraud Ops Analyst 2 to support the development of fraud management policies and procedures, aiming to minimize losses through risk-based decision making. The role collaborates with Operations - Services to monitor trends and drive process improvements.

The position requires 0-2 years of related experience, strong communication skills, and the ability to remain unbiased in a diverse environment. Bachelor’s degree is required.

Qualifications

• 0-2 years of experience in a related role.
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Responsibilities

• Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine fraud patterns
• Performs data validation independently in support of fraud management personnel
• Assist in executing the business strategy by developing and producing Management Information Systems and analyses
• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
• Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
• Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
• Interpret data and make recommendations, and basic working knowledge of industry practices and standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Analytical thinking

Communication skills

Unbiased judgment

Attention to detail

Education

Bachelor's degree

Job description

Citigroup Inc. in Malaysia is seeking a Fraud Ops Analyst 2 to support the development of fraud management policies and procedures, aiming to minimize losses through risk-based decision making. The role collaborates with Operations - Services to monitor trends and drive process improvements.

The position requires 0-2 years of related experience, strong communication skills, and the ability to remain unbiased in a diverse environment. Bachelor’s degree is required.