Fraud Risk & Investigations Analyst

Citigroup Inc.; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Job summary

Citigroup Inc. in Kuala Lumpur seeks an entry-level Fraud Ops Analyst 2 (C10) to support fraud risk management strategies and controls for the merchant acquiring portfolio.

You will assist in fraud detection, onboarding review, merchant monitoring and transaction reviews, applying risk policies and collaborating with risk partners, product teams and external stakeholders. Shift coverage across APAC/EMEA/NAM is required.

Qualifications

• Bachelor’s/University degree or equivalent in finance-related field.
• 1–2 years in Fraud Operations or related roles.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and data tooling.

Responsibilities

• Support fraud operations activities including detection, onboarding review, and merchant monitoring.
• Perform transaction reviews and investigative case management.
• Apply fraud risk policies and risk/reward decision-making methods.
• Collaborate with risk partners, product teams, and external stakeholders.
• Escalate concerns to management and provide actionable recommendations.

Skills

Excellent verbal and written comms

Strong analytical skills

Microsoft Office proficiency

Education

Bachelor's degree in finance or related field

Job description

Citigroup Inc. in Kuala Lumpur seeks an entry-level Fraud Ops Analyst 2 (C10) to support fraud risk management strategies and controls for the merchant acquiring portfolio.

You will assist in fraud detection, onboarding review, merchant monitoring and transaction reviews, applying risk policies and collaborating with risk partners, product teams and external stakeholders. Shift coverage across APAC/EMEA/NAM is required.