Fraud Risk & Analytics Associate

Citigroup Inc.; Kuala Lumpur; On-site; MYR 42,000 - 54,000; Full time

Job summary

Citigroup Inc. in Kuala Lumpur is seeking an entry-level Fraud Ops Analyst to support risk policy application and loss prevention by collaborating with the Fraud Operations team.

The role focuses on helping analysts make informed decisions using risk/reward balance, with responsibilities spanning forecasting, data checks, and cross-team collaboration in a fast-paced financial environment.

Qualifications

• Relevant experience in a related role.
• Knowledge and previous experience in the Investigation and Fraud claims process.
• Experience in trend analysis and alerts in early fraud detection.
• Extensive knowledge of the Bank's Transactional Processing platforms.
• Proficient in Microsoft Office and Access.
• Clear and concise written and verbal communication.
• Ability to remain unbiased in a diverse environment.

Responsibilities

• Perform short and long term forecasting analysis and standardized fraud analysis.
• Make judgments based on practice and precedence, and work within guidelines, under general supervision.
• Develop and maintain working knowledge of business/industry standards and practices.
• Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area.
• Identify inconsistencies in data or results, and exchange information succinctly.
• Impact the business directly through the quality of the tasks/services provided.
• Assess risk when decisions are made, upholding Citi's reputation and compliance with laws and regulations.

Skills

Trend analysis

Fraud investigations

Data quality

MS Office & Access

Education

Bachelor’s degree

Tools

Microsoft Office

Microsoft Access

Job description

Citigroup Inc. in Kuala Lumpur is seeking an entry-level Fraud Ops Analyst to support risk policy application and loss prevention by collaborating with the Fraud Operations team.

The role focuses on helping analysts make informed decisions using risk/reward balance, with responsibilities spanning forecasting, data checks, and cross-team collaboration in a fast-paced financial environment.