Fraud Operations Analyst — Risk & Investigations (Entry)

Citi; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Citi is seeking an entry‑level Fraud Ops Analyst 2 to support fraud risk management strategies across the merchant acquiring portfolio. The role involves fraud detection, onboarding reviews, monitoring, transaction reviews and case management, with guidance to apply established policies while ensuring a positive client experience.

You will work with risk, product, and external partners to monitor trends, strengthen controls and advance loss prevention initiatives in a dynamic, global environment

Job description

Citi is seeking an entry‑level Fraud Ops Analyst 2 to support fraud risk management strategies across the merchant acquiring portfolio. The role involves fraud detection, onboarding reviews, monitoring, transaction reviews and case management, with guidance to apply established policies while ensuring a positive client experience.

You will work with risk, product, and external partners to monitor trends, strengthen controls and advance loss prevention initiatives in a dynamic, global environment