Fraud Operations Analyst II — Risk & Analytics

Citigroup Inc.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Citigroup Inc. is seeking an Fraud Ops Analyst 2 in Kuala Lumpur, Malaysia. This intermediate role supports the development of fraud management policies and procedures to minimize losses and partners with Operations - Services to ensure risk-aware decisions.

You will analyze fraud trends, validate data, and prepare MIS analyses while advocating for effective fraud prevention and loss control. A Mandarin proficiency and willingness to work on shifting schedules are required.

Qualifications

• Bachelor’s degree or equivalent.
• 0-2 years of experience in a related role.
• Proficient in Mandarin and able to communicate clearly.

Responsibilities

• Analyze fraud trends and conduct investigative research into losses to identify fraud patterns.
• Perform data validation independently in support of fraud management personnel.
• Assist in developing and producing MIS and analyses to support business decisions.
• Make recommendations related to fraud prevention and loss control and ensure quality of tasks/services.
• Provide guidance to cross-functional teams on process improvement projects.
• Monitor and evaluate processes and data to identify policy gaps and help formulate policies.
• Interpret data and make recommendations while applying industry practices and standards.
• Assess risk in business decisions with emphasis on integrity, compliance with laws and regulations, and safeguarding Citigroup's assets.

Skills

Mandarin

Communication

Unbiased mindset

Education

Bachelor's degree

Job description

Citigroup Inc. is seeking an Fraud Ops Analyst 2 in Kuala Lumpur, Malaysia. This intermediate role supports the development of fraud management policies and procedures to minimize losses and partners with Operations - Services to ensure risk-aware decisions.

You will analyze fraud trends, validate data, and prepare MIS analyses while advocating for effective fraud prevention and loss control. A Mandarin proficiency and willingness to work on shifting schedules are required.