Founding Client Success Manager – Europe (FR/ES/IT)

Confidential Jobs; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Confidential Jobs in Kuala Lumpur is seeking a founding Client Success Manager to bridge Europe clients into a growing regional hub. You will own client growth, engagement, and tier progression, crafting playbooks for this new function.

Ideal candidates speak French, Spanish and Italian with English, have 2–4 years in relevant roles, and thrive in fast-paced, target-driven environments while ensuring regulatory compliance and strong relationship management.

Qualifications

• Fluent in French, Spanish, Italian and English (spoken and written).
• 2–4 years of experience in telesales, account management, customer service, or sales in fintech/trading platforms.
• Strong relationship-building and client engagement skills.
• Experience identifying client needs and driving account growth through proactive engagement.

Responsibilities

• Proactively engage funded clients to increase activity, trading participation and engagement.
• Build and maintain strong client relationships through regular communication across approved channels.
• Identify opportunities to encourage deposits, funding and tier upgrades.
• Re-engage dormant or inactive clients and reactivate trading activity.

Skills

French

Spanish

Italian

English

Telesales

Account management

Customer service

Sales

CRM systems

Tools

CRM systems

Job description

Confidential Jobs in Kuala Lumpur is seeking a founding Client Success Manager to bridge Europe clients into a growing regional hub. You will own client growth, engagement, and tier progression, crafting playbooks for this new function.

Ideal candidates speak French, Spanish and Italian with English, have 2–4 years in relevant roles, and thrive in fast-paced, target-driven environments while ensuring regulatory compliance and strong relationship management.