Global Client Success Associate | FinTech Banking

Pave Bank; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Equity in the company

Job summary

Pave Bank is seeking a Client Success Associate in Kuala Lumpur to enhance the value clients derive from banking products. You will manage operational tasks, ensuring client-focused solutions are delivered smoothly. This impactful role requires expertise in Customer Relations and a global mindset.

Successful candidates will have over 3 years of experience in related fields. We offer competitive compensation and equity in a mission-driven, innovative team.

Qualifications

• 3+ years of progressive experience in a client-facing role.
• Proven track record in Banking, FinTech, or SaaS.
• Hands-on experience with Risk and Compliance frameworks.

Responsibilities

• Design and optimize Client Success workflows.
• Execute strategies to maximize Net Revenue Retention.
• Work with internal teams to prioritize client-critical initiatives.

Skills

Customer Relations

Client Success

Data Analysis

Communication

Operational Knowledge

Job description

Pave Bank is seeking a Client Success Associate in Kuala Lumpur to enhance the value clients derive from banking products. You will manage operational tasks, ensuring client-focused solutions are delivered smoothly. This impactful role requires expertise in Customer Relations and a global mindset.

Successful candidates will have over 3 years of experience in related fields. We offer competitive compensation and equity in a mission-driven, innovative team.