FMCG Client Management Lead

DKSH; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

DKSH Malaysia is seeking an Executive, Client Management to manage client accounts within the Consumer Goods division. The role focuses on executing promotional plans, reporting performance, and coordinating across internal and external stakeholders to sustain growth.

The candidate should have a Diploma or certification in Business Administration or Marketing, 2–3 years FMCG experience, strong client management, and proficiency in MS Office, with excellent English communication.

Qualifications

• Diploma or certification in Business Administration, Marketing Studies, or a relevant educational background.
• 2–3 years of sales or relevant FMCG experience.
• Strong understanding of clients' industry, business, and products.
• Excellent client management and communication skills.
• Proficiency in MS Office tools.

Responsibilities

• Support the management of day-to-day operating expenditures against budgets.
• Execute and monitor promotional plans to boost brand visibility.
• Gather market feedback to inform client strategy.
• Coordinate with internal and external stakeholders for timely execution.
• Liaise with clients' marketing teams on promotional material delivery.
• Coordinate the withdrawal of samples and FOC items from warehouse per plan.
• Monitor stock balances and address high stock levels.
• Generate regular sales, promotion, and distribution reports.
• Collaborate with sales on promotional planning and trade promotions.
• Conduct monthly business reviews with clients.

Skills

Client management

Communication

Project management

Analytical skills

Cross-cultural awareness

MS Office proficiency

Fluent English

Education

Diploma or certificate in Business Administration / Marketing

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

DKSH Malaysia is seeking an Executive, Client Management to manage client accounts within the Consumer Goods division. The role focuses on executing promotional plans, reporting performance, and coordinating across internal and external stakeholders to sustain growth.

The candidate should have a Diploma or certification in Business Administration or Marketing, 2–3 years FMCG experience, strong client management, and proficiency in MS Office, with excellent English communication.