Flexible Inside Sales Specialist

TDCX, Inc.; Penang; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Attractive remuneration and great Perk

Comprehensive medical, insurance, and?

World-class workspaces

Engaging activities and recognition

Learning and development plans

Positive work culture that enablesyour

Easy-to-access location with direct PT

Flexible working arrangements

Coaching and mentoring from experts

Join a global company, winner ofhund?

Job summary

TDCX is seeking a result-oriented individual to support sales and customer interactions in a dynamic BPO environment. You will handle order placements, provide product guidance, and strive to exceed daily and monthly targets while maintaining high service quality.

With a focus on continuous learning and broad product knowledge, you will contribute to a supportive, fast-paced team. The role offers career growth and exposure to global brand clients in a modern workspace.

Qualifications

• Diploma or degree in any field is required or preferred.
• 2 years of related experience is advantageous, but fresh graduates are encouraged to apply.
• Strong time management and ability to balance multiple tasks in a fast-paced environment.
• Excellent verbal and written English and local market language skills.

Responsibilities

• Close incoming sales opportunities, selling the benefits of the products to meet short-term goals and quotas.
• Assist customers with order placement and provide product information to match customer needs.
• Ensure recommended products and services fulfill customer requirements and add value.
• Maintain service quality by meeting key metrics for Sales, Quality and Productivity, and aim to exceed targets.
• Recognize, document, and escalate customer issues or trends following proper channels.
• Keep product knowledge current by attending trainings and studying materials.
• Perform other duties assigned by management to support quality management.

Skills

Time management

Multi-tasking

Communication skills

Adaptability

Education

Diploma or higher

Job description

TDCX is seeking a result-oriented individual to support sales and customer interactions in a dynamic BPO environment. You will handle order placements, provide product guidance, and strive to exceed daily and monthly targets while maintaining high service quality.

With a focus on continuous learning and broad product knowledge, you will contribute to a supportive, fast-paced team. The role offers career growth and exposure to global brand clients in a modern workspace.