Senior Inside Sales Specialist

TDCX Malaysia; Malaysia; On-site; MYR 40,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Incentive

Bonus and Commission Plan

Job summary

TDCX Malaysia is seeking an Inside Sales Specialist to drive the full sales cycle for our ePayment Gateway solutions. You will engage senior decision-makers (CTO, COO, CFO) at SME clients and manage inbound opportunities from North America with a consultative approach.

You will own the end-to-end process, from lead to close, for SME accounts, routing non-sales leads efficiently while maintaining a premier user experience. The role requires 1 year in sales and willingness to work night shifts.

Qualifications

• From 1 year of experience in Sales (Full sales cycle, prefer B2B: Account Executives, Business Development Representatives, Inside Sales Specialists).
• Possess Bachelor’s Degree or Associate's Degree in any field.
• Willing to work on the Night Shift.
• Result Driven, Dealing with ambiguity, command Skills, Integrity and trust.
• Excellent organizational and client-service skills.

Responsibilities

• Identify high-potential prospective users from inbound leads using Salesforce CRM.
• Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.
• Own the full sales cycle from lead to close for SME businesses.
• For non-sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience.

Skills

Sales

Communication

Client management

Organizational skills

Education

Bachelor's degree or Associate's degree

Tools

Salesforce CRM

Job description

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

As an Inside Sales Specialist, you will manage full sales cycle in one Global Leader Account aboutePayment Gateway Solution, capable of engaging in business-level and technical conversations at multiple levels of the organization, includingCTO, COO, and CFO of SME businesses from North America

Understand thebuyer journeyand can lead short stakeholder deals as well as complex multi-party sales in a highlyconsultative manner.

Get used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.

Main Responsibilities

Identify high-potential prospective users frominbound leadsusing Salesforce CRM

Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.

Own the full sales cycle from lead to close for SME businesses

For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience

Who are we looking for?

From 1 year of experience in Sales(Full sales cycle, prefer B2B: Account Executives, Business Development Representatives, Inside Sales Specialists)

Possess Bachelor’s Degree or Associate's Degree in any field

Willing to work on theNight Shift

Result Driven, Dealing with ambiguity, command Skills, Integrity and trust.

Excellent organizational and client-service skills

About TDCX

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le

What can I earn as an Inside Sales Specialist