Fleet & Governmental Sales Manager

MAN Truck & Bus (M) Sdn Bhd; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

MAN Truck & Bus Malaysia is seeking a seasoned sales professional to identify government and fleet opportunities, develop tailored tenders, and manage key customer relationships. You will coordinate with procurement, deliver rapid responses, and ensure proposals meet customer expectations and MAN’s portfolio.

You will lead tender development, negotiate contracts, and oversee order progression with production teams.

Qualifications

• Minimum diploma in Business Administration or equivalent.
• Sales experience across vehicle-related domains preferred.
• Sales & Marketing experience is desirable.
• Understanding of business finance concepts is required.
• At least five years in Commercial & Heavy equipment sales (truck/bus).
• Strong grasp of Tender & Fleet operations, workflows and models.
• Good knowledge of the commercial vehicle industry and business analysis.

Responsibilities

• Identify governmental/fleet needs and craft tailored solutions for tenders.
• Promote MAN innovations to strengthen tenders and fleet portfolio.
• Consult procurement and propose options from MAN’s product portfolio.
• Provide fast, accurate information and prompt responses to inquiries.
• Manage customer relationships and maintain an effective database.
• Track leads, opportunities, contacts, and meetings with customers.
• Identify needs and offer integrated solutions to preserve value chain.
• Plan sale activities and conduct regular customer visits.
• Develop proposals aligned to tender/fleet requests and negotiate contracts.
• Create offers and register them in the sales systems.
• Monitor orders, coordinate with production and address delays promptly.
• Ensure technical, legal, and promotional information is clear and shared.
• Handover sold vehicles with support from experts, serving as the single face.
• Be the primary contact for customers, including handling complaints.
• Follow up on sales feedback and ProfiDrive training to boost satisfaction.

Skills

Sales management

Tender & Fleet operations

Customer relationship management

Negotiation

Business analysis

Education

Diploma in Business Administration

Tools

Sales order systems

Job description

Identify Governmental / Fleet customers needs and create solutions /offer to meet tender / customer expectations applying MAN sales tools and methods.

Take new innovations and offer from MAN to develop tenders / fleet customer portfolio.

Consult the procurement personnel and offer option on possible solutions based on MAN’s product & business solutions’s portfolio

Deliver fast and accurate information, including prompt responses to customer enquiries.

Maintain Partnership

Manage the customer relationship: acquire and record relevant information and maintain an effective database, minute meetings and agreements with the purchasing client.

Track, maintain and update all leads: sale leads, opportunities, contacts, meetings, all aspects of liaisons with the customer.

Regularly identify customer needs and offer integrated and customized solutions maintaining the value chain at all times.

Be visible to the customer: plan and organise sale activities including regular customer visits to build sustainable rapport.

MAN Products & Solutions

Develop proposals in-line with tender & fleet request, negotiate, prepare and present sales contracts to the customer, always offering the optimized integrated solution for the customer in close cooperate with CSM Dpt. And any other relevant departments.

Create offers and register in-line with the sales order systems.

Monitor all orders and follow up production and delivery times with factory/bodybuilders to solve questions/problems that may arise and report and delays to the customer as early as possible.

Ensure all relevant technical, product, legal and promotional information is obtained, clarified and understood and communicated to customer.

Hand over the sold vehicles as per process & with assisted by technical experts from Product department ,CSM dept. whilst being the ‘”one face to the customer” (lead the company with professionalism toward the customer)

Main contact person / liaison officer to the customer at all times including complaints.

Follow-up sales feedback and ProfiDrive training process to increase customer satisfaction incl.

Job Specifications:

Minimum diploma or its equivalent in the Business Administration

Sales experience from all areas (vehicle sales desirable)

Sales & Marketing experience (desirable)

Business Commerce financial understanding

Minimum five (5) years sales experience, Commercial & Heavy equipment, Truck & Bus marine & Industrial Engineering Capital equipment.

Strong understanding of Tender & Fleet operations, workflows and business model

Good understanding of the commercial vehicle industry and business analysis

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales manager?
• Which of the following types of qualifications do you have?

MAN Truck & Bus Malaysia is a wholly-owned subsidiary of MAN Truck & Bus SE. MAN Truck & Bus SE is one of Europe's leading commercial vehicle manufacturers and transport solution providers. The company's product portfolio includes vans, trucks, buses/coaches and diesel and gas engines along with services related to passenger and cargo transport. MAN Truck & Bus SE is a company of TRATON GROUP and employs more than 36,000 people worldwide.

Every day we want to overcome borders and to continually make our pioneering technological products even better. A career at MAN Truck & Bus offers numerous opportunities to participate in this change. Respect, Team Spirit, Determination, Customer Focus and Integrity - these are the corporate values that our employees experience. For ideas that inspire. For changes that move.

MAN Truck & Bus Malaysia is a wholly-owned subsidiary of MAN Truck & Bus SE. MAN Truck & Bus SE is one of Europe's leading commercial vehicle manufacturers and transport solution providers. The company's product portfolio includes vans, trucks, buses/coaches and diesel and gas engines along with services related to passenger and cargo transport. MAN Truck & Bus SE is a company of TRATON GROUP and employs more than 36,000 people worldwide.

Every day we want to overcome borders and to continually make our pioneering technological products even better. A career at MAN Truck & Bus offers numerous opportunities to participate in this change. Respect, Team Spirit, Determination, Customer Focus and Integrity - these are the corporate values that our employees experience. For ideas that inspire. For changes that move.