Field Support Engineer

Idataraya Sdn Bhd; Klang City; On-site; MYR 28,000 - 47,000; Full time

Job summary

Idataraya Sdn Bhd is seeking a client-facing technician to install, configure and swap hardware at client sites on-site across the Klang Valley.

You will diagnose issues on site, train site staff on changes, and keep asset and site records accurate. A valid driving licence and willingness to travel daily are essential, as you represent us at client sites. Your presentable appearance helps build trust with clients.

Qualifications

• Field or hardware support experience.
• A valid driving licence and willingness to travel daily.
• Presentability with clients, because you represent us there.
• Care with records, since the next visit depends on them.

Responsibilities

• Install, configure and swap hardware at client sites.
• Diagnose issues on site, and escape with what you saw.
• Train site staff on what changed.
• Keep the asset and site records accurate.

Skills

Field support

Hardware support

Job description

On-site work across the Klang Valley: installations, terminal swaps, and the problems that cannot be fixed remotely. You are the person the client actually meets.

What you will do

• Install, configure and swap hardware at client sites.
• Diagnose issues on site, and escape with what you saw.
• Train site staff on what changed.
• Keep the asset and site records accurate.

What you will bring

• Field or hardware support experience.
• A valid driving licence and willingness to travel daily.
• Presentability with clients, because you represent us there.
• Care with records, since the next visit depends on them.