Field Technician - Install, Configure & Onsite Support

Info-Tech Systems Integrators (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

Basic Salary

Overtime (OT)

Annual Leave

Medical Leave

Medical Benefit

Flexi Benefit Entitlement

Laptop Provided

Monthly Employee Engagement Events

Career advancement opportunities

Job summary

Info-Tech Systems Integrators (M) Sdn Bhd invites applications for a role supporting installation, configuration and troubleshooting of technical equipment both onsite and in-house. The position requires regular travel to customer premises, clear customer communication in English and Bahasa Malaysia, and a valid motorcycle licence.

You will perform wiring, cabling, equipment setup, testing and provide hands-on technical assistance to the Technical Department while progressively taking on

Qualifications

• Must have good communication skills in English and Bahasa Malaysia.
• SPM or equivalent qualification; higher qualifications are an advantage.
• Must own a motorcycle and possess a valid motorcycle riding licence.
• Willingness to travel regularly for onsite assignments.
• Able to work independently and in a team.

Responsibilities

• Assist with general installation, setup, configuration and troubleshooting of technical equipment and systems.
• Perform basic wiring, cabling and installation works when required.
• Carry out onsite inspection, maintenance and technical support.
• Attend customer premises regularly according to job assignments scheduled by the Technical Department.
• Communicate with customers professionally and provide clear explanations regarding assigned work.
• Ensure assigned jobs are completed properly and report work progress to the Technical Team Lead.
• Perform equipment inspection, testing, configuration, maintenance and troubleshooting in-house.
• Assist with hardware preparation and technical testing.
• Provide in-house technical support to the Technical Department.
• Carry out general office-based technical tasks and departmental assignments.
• Attend to additional duties as instructed by Management.

Skills

Clear communication

English proficiency

Bahasa Malaysia proficiency

Willing to travel

Teamwork

Punctuality

Willing to learn

Education

SPM or equivalent

Tools

Valid motorcycle licence

Job description

Info-Tech Systems Integrators (M) Sdn Bhd invites applications for a role supporting installation, configuration and troubleshooting of technical equipment both onsite and in-house. The position requires regular travel to customer premises, clear customer communication in English and Bahasa Malaysia, and a valid motorcycle licence.

You will perform wiring, cabling, equipment setup, testing and provide hands-on technical assistance to the Technical Department while progressively taking on