Field Service Engineer - Water Treatment & Onsite Solutions

Veolia; Pengerang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Veolia is recruiting a Field Service Representative to perform on-site service at customer locations in Malaysia, focusing on water analysis, chemical injection system maintenance, and troubleshooting. The role emphasizes learning and developing technical knowledge, building customer rapport, and contributing to regional growth.

The candidate should have a chemical engineering background and strong communication skills in English and Bahasa Malaysia.

Qualifications

• Bachelor's degree from an accredited university or college in chemical engineering or applied chemistry.
• 5+ years of experience in cooling, boiler, and wastewater treatment applications within water treatment industries, petrochemical plants, or oil & gas related industries.
• Strong English and Bahasa Malaysia written and verbal communication skills.
• Own transport (car), valid driver's license, and acceptable motor vehicle record.

Responsibilities

• To ensure a good Veolia Water Tech reputation at the customer level.
• To service assigned accounts at the prescribed frequency, including water analysis and chemical injection system maintenance.
• Provide troubleshooting support and other field-related services.
• Maintain high standards of service and customer satisfaction to avoid complaints.
• Interface with key customers to meet Veolia objectives and respond to inquiries about orders and amendments.
• Support commercial team in sales activities.
• Develop product and system knowledge and ensure preventive troubleshooting.

Skills

English

Bahasa Malaysia

Education

Bachelor's degree in chemical engineering or applied chemistry

Job description

Veolia is recruiting a Field Service Representative to perform on-site service at customer locations in Malaysia, focusing on water analysis, chemical injection system maintenance, and troubleshooting. The role emphasizes learning and developing technical knowledge, building customer rapport, and contributing to regional growth.

The candidate should have a chemical engineering background and strong communication skills in English and Bahasa Malaysia.