Field Service Engineer - Water & Wastewater Systems

Veolia; Kota Tinggi; On-site; MYR 55,000 - 90,000; Full time

Job summary

Veolia is seeking a Field Service Representative to perform on-site services at customer sites in Malaysia, focusing on water treatment and system maintenance.

You will conduct water analyses, monitor chemical injection, troubleshoot on-site issues, and participate in field training to build technical expertise, while developing strong customer rapport and understanding client operations for area growth.

Qualifications

• Degree in Chemical Engineering or Applied Chemistry from a recognized university.
• Minimum 5 years' experience in cooling, boiler and wastewater treatment applications.
• Strong written and spoken English and Bahasa Malaysia.
• Must possess own car with a valid driver’s license.

Responsibilities

• Conduct routine water analysis and ensure chemical injection systems are in good condition.
• Provide troubleshooting at customer sites and other field-related services.
• Participate in field-training and develop technical and application knowledge.
• Build customer rapport and understand customers' operations to support area growth.
• Maintain Veolia Water Tech reputation at the customer level.
• Service assigned accounts at prescribed frequency and respond to inquiries promptly.
• Support the commercial team in sales activities.
• Develop product and system knowledge and ensure correct recommendations.
• Maintain chemical inventories to prevent outages at customer sites.

Skills

English (written and verbal)

Bahasa Malaysia

Driver's license

Education

Bachelor's degree in Chemical Engineering or Applied Chemistry

Job description

Veolia is seeking a Field Service Representative to perform on-site services at customer sites in Malaysia, focusing on water treatment and system maintenance.

You will conduct water analyses, monitor chemical injection, troubleshoot on-site issues, and participate in field training to build technical expertise, while developing strong customer rapport and understanding client operations for area growth.