Field Service Engineer [semiconductor - based in Taiwan]

Randstad Malaysia; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Job summary

Randstad Malaysia is seeking a Field Service Engineer for a global semiconductor manufacturer based in Taiwan. You will deliver on-site technical support, installations, and optimization at customer sites.

Responsibilities include diagnosing issues, documenting service reports, conducting on-site calibration and testing, coordinating parts, and training end-users to improve reliability. The role welcomes fresh graduates or professionals with 2-5 years of relevant experience and requires good

Qualifications

• Bachelor's or Master's Degree in Mechanical, Mechatronics, Electrical, Electronic Engineering, or related technical discipline.
• Strong verbal and written English; Mandarin proficiency is an added advantage to liaise with local teams and clients.

Responsibilities

• Gather and analyze technical diagnostic data to determine root-cause solutions with cross-functional teams.
• Document and package detailed technical information (pass-downs, work orders, service reports) for escalation and handover to 2nd-line support teams.
• Carry out on-site hardware installation, damage inspection, mechanical/electrical assembly, calibration, and acceptance testing for advanced equipment.
• Execute hardware and software setup, recovery, and component swaps per scheduled project plans, providing real-time feedback to optimize cycle times.
• Coordinate tooling, parts, and technical procedures ahead of scheduled customer machine maintenance windows to ensure smooth execution.
• Identify operational bottlenecks and gaps, reporting actionable improvement opportunities to key stakeholders.
• Guide end-users on corrective measures, deliver structured operational and maintenance training, and recommend best practices to enhance system reliability.

Skills

English communication

Mandarin advantageous

Education

Bachelor's degree

Master's degree

Job description

We are looking for a Field Service Engineer for an established global MNC semiconductor manufacturer based in Taiwan. Driven by cutting-edge innovation and industry-leading technology, our client is actively seeking proactive engineers to deliver premier on-site technical support, complex system installations, and equipment optimization at customer sites.

the job

• Gather and analyze technical diagnostic data to determine and execute effective root-cause solutions, consulting cross-functional teams when necessary.
• Document and package detailed technical information (pass-downs, work orders, service reports) for seamless escalation and handover to 2nd-line support teams.
• Carry out on-site hardware installation, damage inspection, mechanical/electrical assembly, calibration, and acceptance testing for advanced equipment.
• Execute hardware and software setup, recovery, and component swaps per scheduled project plans, providing real-time feedback to optimize cycle times.
• Coordinate tooling, parts, and technical procedures ahead of scheduled customer machine maintenance windows to ensure smooth execution.
• Identify operational bottlenecks and gaps, reporting actionable improvement opportunities to key stakeholders.
• Guide end-users on corrective measures, deliver structured operational and maintenance training, and recommend best practices to enhance system reliability.

the experience

• Bachelor's or Master's Degree in Mechanical, Mechatronics, Electrical, Electronic Engineering, or a related technical discipline.
• Strong verbal and written communication skills in English; spoken Mandarin proficiency is an added advantage to liaise with local teams and clients.
• Willingness and flexibility to work on rotating shift schedules.
• Open to fresh graduates and professionals with 2-5 years of relevant experience.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree