Field Service Engineer – MFPs & E&E Systems

Toshiba Tec Malaysia Sdn Bhd; Penang; On-site; MYR 40,000 - 54,000; Full time

Job summary

Toshiba Tec Malaysia Sdn. Bhd., a leading systems and solutions provider, is hiring a Technical Service Representative/Assistant Service Engineer/Service Engineer in Seberang Jaya, Pulau Pinang.

You will perform regular maintenance and troubleshoot MFPs and E&E equipment to ensure optimal functionality. Responsibilities include installation and configuration, adjustments and calibration, customer training, and field operations management.

Qualifications

• Diploma / Degree in Information Technology / Electrical & Electronic / Mechanical/ IT Networking or similar discipline.
• 1-2 years of working experience in the Information Technology field.
• Ability to demonstrate and troubleshoot the product.
• Good verbal and written communication skills.
• Possess own transport and willing to travel. Willing to work at Seberang Jaya, Pulau Pinang.
• Fresh graduates are encouraged to apply as training will be provided by the Company.

Responsibilities

• Perform regular maintenance and troubleshooting of MFPs and E&E equipment to ensure optimal functionality.
• Install and configure MFPs and E&E equipment according to customer requirements.
• Conduct adjustments and calibrations to maintain the accuracy and performance of MFPs and E&E equipment.
• Provide training to customers on the proper use and maintenance of MFPs and E&E equipment.
• Manage daily field operations within the assigned zone or customer building.
• Build and maintain strong relationships with customers to enhance service experience.

Skills

Troubleshooting

Customer service

Communication

Education

Diploma/Degree in IT/EE/Mechanical/IT Networking

Tools

MFP hardware

Diagnostics tools

Job description

Toshiba Tec Malaysia Sdn. Bhd., a leading systems and solutions provider, is hiring a Technical Service Representative/Assistant Service Engineer/Service Engineer in Seberang Jaya, Pulau Pinang.

You will perform regular maintenance and troubleshoot MFPs and E&E equipment to ensure optimal functionality. Responsibilities include installation and configuration, adjustments and calibration, customer training, and field operations management.