Field Service Technician – IT & Electronics

General Microsystems Sdn Bhd; Malacca City; On-site; MYR 39,000 - 73,000; Full time

Job summary

General Microsystems Sdn Bhd is seeking a field service engineer to perform on-site installation, testing and commissioning, and ongoing system maintenance. You will provide technical and application support for product diagnostics to clients and conduct hardware and software maintenance.

The role involves exploratory testing, defect reporting, and troubleshooting, with a focus on resolving customer incidents.

Qualifications

• Diploma or degree in IT, electronic engineering, computer engineering or equivalent.
• Fluent in Bahasa Malaysia and English.
• Willing to travel and possess a driving license.
• Preference given to candidates with relevant working experience.
• Working knowledge in PC hardware and networking equipment.

Responsibilities

• Field service at customer sites for installation, testing and commissioning, system maintenance and repair.
• Provide technical and application support on product diagnostics to clients.
• Perform hardware and software maintenance support.
• Conduct exploratory testing, defect reporting and system troubleshooting.
• Resolve incidents raised by customers.

Skills

PC hardware

Networking equipment

Education

Diploma/degree in IT or electronics or computer engineering

Job description

General Microsystems Sdn Bhd is seeking a field service engineer to perform on-site installation, testing and commissioning, and ongoing system maintenance. You will provide technical and application support for product diagnostics to clients and conduct hardware and software maintenance.

The role involves exploratory testing, defect reporting, and troubleshooting, with a focus on resolving customer incidents.