Field Service Engineer

NICH Technologies Sdn Bhd; Seberang Perai; On-site; MYR 67,000 - 100,000; Full time

Job summary

NICH Technologies Sdn Bhd is seeking a Field Service Engineer in Penang, Malaysia. The role includes setting up machine installations, diagnosing faults, and performing maintenance to keep equipment running efficiently.

You will communicate with clients and engineering teams to ensure timely, high-quality service while maintaining safety standards and recording all work activities for reporting to superiors.

Qualifications

• Experience as Field Service Engineer or similar role.
• Ability to diagnose and fix machinery and equipment.
• Strong communication with clients and internal teams.

Responsibilities

• Set up machine installation and troubleshoot equipment.
• Diagnose and repair or replace worn parts.
• Deliver services to customers on time.
• Communicate with clients, engineers and technicians to ensure service quality.
• Maintain spare parts and perform regular checks.
• Ensure safety standards are followed during duties.
• Assist in supervising external technicians or subcontractors.
• Keep records of work activities and submit progress reports.

Skills

Diagnostics

Troubleshooting

Maintenance

Customer communication

Tools

Electrical knowledge

Field service tools

Job description

To set-up machine installation and troubleshooting machine. Diagnose and repair or replace worn parts in machine and equipment including performing maintenance.

Delivering services to customers effectively and on time.

Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

To maintain, upkeep and check all essential spare parts at all time.

Ensure that safety standards are maintained in the course of performing duties

Assist in supervising the activities of external technicians or sub-contractors

Keep proper record of work activities and submit reports on work activities and progress of work to the superior.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Services Engineer?
• What's your expected monthly basic salary?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have as a Field Service Engineer?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How would you rate your Bahasa Malaysia language skills?

What can I earn as a Field Service Engineer