Field Service Engineer

Atomic Recruitment SEA; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Our client, a multinational industrial machinery company, is seeking a Field Service Engineer in Malaysia to manage the full service lifecycle from installation to preventive maintenance and retrofitting. The role involves hands-on work and coordinating with customers across Asia.

You will diagnose mechanical, electronic, hydraulic, and control system issues, lead on-site installations, and deliver operator training while building strong client relationships. Travel regionally is expected.

Qualifications

• Degree/Diploma in Mechanical, Mechatronic, or Electrical Engineering (or equivalent).
• 3+ years in field service or technical support; MNC/matrix organization background preferred.
• Strong cross-system troubleshooting skills (mechanics, electronics, hydraulics, control systems); proficient in MS Office and Windows-based programming tools.
• Fluent in English (German is a plus); willing to travel internationally/regionally; strong problem‑solving skills under pressure.

Responsibilities

• Diagnose complex malfunctions across mechanical, electronic, hydraulic, pneumatic, and control systems; coordinate spare parts and execute repairs.
• Lead on-site installation, commissioning, safety checks, and customer handovers, including custom programming and adaptations.
• Execute scheduled maintenance, update service checklists, implement machine rebuilds, and apply data protection/service updates.
• Collaborate with internal experts to develop interim and long-term fix strategies; consult clients on equipment optimization and innovation.
• Maintain detailed service logs, report technical weaknesses, and deliver operator training for clients and junior team members.

Skills

Field service

Troubleshooting

Electrical engineering

Mechanical engineering

MS Office

Windows-based programming tools

Education

Degree/Diploma in Mechanical, Mechatronic, or Electrical Engineering

Tools

MS Office

Windows-based programming tools

Job description

Our client is a multinational industrial machinery company and they're in the search for a Field Service Engineer to join its Machine Tools division in Malaysia. This is a hands-on technical role covering the full service lifecycle, from installation and commissioning through to preventive maintenance, repair, and retrofitting. You will work with customers domestically and across Asia, delivering high-quality service solutions and building strong client relationships.

Job Responsibilities

• Diagnose complex malfunctions across mechanical, electronic, hydraulic, pneumatic, and control systems; coordinate spare parts and execute repairs.
• Lead on-site installation, commissioning, safety checks, and customer handovers, including custom programming and adaptations.
• Execute scheduled maintenance, update service checklists, implement machine rebuilds, and apply data protection/service updates.
• Collaborate with internal experts to develop interim and long-term fix strategies; consult clients on equipment optimization and innovation.
• Maintain detailed service logs, report technical weaknesses, and deliver operator/service training for clients and junior team members.

Requirements

• Degree/Diploma in Mechanical, Mechatronic, or Electrical Engineering (or equivalent).
• 3+ years in field service or technical support; MNC/matrix organization background preferred.
• Strong cross-system troubleshooting skills (mechanics, electronics, hydraulics, control systems); proficient in MS Office and Windows-based programming tools.
• Fluent in English (German is a plus); willing to travel internationally/regionally; strong problem‑solving skills under pressure.