Field Operations Lead - Automotive Services

Arvion Services; Klang City; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Leadership exposure across automotive

Career progression opportunities

Cross-functional exposure across auto-

Fast-paced environment

Job summary

Arvion Services in Malaysia seeks an Assistant Manager, Field Operations to oversee day-to-day automotive operations across multiple locations. You will lead Supervisors and frontline teams, drive productivity, manage KPIs, and coordinate with Quality, Spare Parts, and Retail to ensure service excellence.

The role requires a Bachelor’s degree and 4–6 years in automotive operations, with at least 2 years in a supervisory capacity. Bandwidth to travel between sites is expected.

Qualifications

• Bachelor’s degree in Automotive Engineering, Operations Management, or a related field.
• 4–6 years of relevant automotive or high-volume operations experience.
• At least 2 years of supervising or managing teams.
• Practical understanding of automotive workshop, body, and vehicle reconditioning ops.
• Strong ability to manage operational KPIs and boost productivity.
• Experience with manpower planning and resource allocation; strong leadership.

Responsibilities

• Oversee daily operations across assigned automotive facilities and ensure activities meet requirements.
• Lead Supervisors, Team Leaders, and frontline teams to achieve targets.
• Review performance metrics: turnaround time, productivity, quality, cost, and manpower.
• Identify bottlenecks and implement improvement actions.
• Ensure workshop and reconditioning activities meet quality and safety standards.
• Plan manpower, equipment, tools, and resources based on needs.
• Conduct regular reviews, site inspections, and performance checks.
• Coordinate with Quality, Spare Parts, Customer Experience, Warranty, and Retail to resolve issues.
• Support launches, relocations, or expansions of sites; ensure readiness.
• Coach team members and strengthen operational capabilities.
• Monitor costs and identify opportunities for efficiency.
• Prepare management updates on performance, issues, and improvements.
• Foster a culture of safety, accountability, and continuous improvement.

Skills

Team leadership

Operations management

KPI management

Resource planning

Problem solving

Stakeholder management

Education

Bachelor's degree in Automotive Engineering or related field

Tools

Microsoft Office

Job description

Arvion Services in Malaysia seeks an Assistant Manager, Field Operations to oversee day-to-day automotive operations across multiple locations. You will lead Supervisors and frontline teams, drive productivity, manage KPIs, and coordinate with Quality, Spare Parts, and Retail to ensure service excellence.

The role requires a Bachelor’s degree and 4–6 years in automotive operations, with at least 2 years in a supervisory capacity. Bandwidth to travel between sites is expected.