Field Application Engineer

Acquirax Holdings Sdn Bhd

Seberang Perai

On-site

MYR 67,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Career development

Technical training

Work-life balance

Health & safety provision

Performance reviews

Career advancement

Job summary

Acquirax Holdings Sdn Bhd is seeking a Field Service Engineer (Semiconductor) to perform on-site installation, maintenance, and repair of E.O.L. equipment across client sites in Malaysia.

You will diagnose complex issues, perform preventative maintenance, and document every service activity while coordinating with the internal team. The role requires a Diploma or degree in Engineering, proven semiconductor field experience, strong technical and communication skills, and a valid driving licence

Qualifications

Diploma or degree in Engineering, Mechanical Engineering, Electrical Engineering, or related field.
Proven experience as Field Service Engineer (Semiconductor) or similar technical field support role.
Strong technical knowledge to diagnose and resolve complex issues on E.O.L. Semiconductor equipment.
Excellent communication skills to explain technical information to non-technical clients.
Strong organisational and time management abilities with capacity to manage multiple service calls.
Valid driving licence and willingness to travel to client sites (Ipoh and Penang).
Physical capability to perform hands-on engineering work and lift equipment.
Commitment to health and safety standards and compliance regulations.
Customer service orientation focused on delivering quality support.
Preferred: Technical certifications or specialised training for Semiconductor equipment types.

Responsibilities

Conduct on-site installation, maintenance, and repair services for Semiconductor E.O.L. equipment.
Diagnose technical issues and implement effective solutions to minimise downtime.
Perform preventative maintenance checks and servicing per schedules and protocols.
Document all work, including service reports and maintenance records.
Communicate technical findings and recommendations to clients and internal teams.
Respond to emergency service calls and troubleshoot critical equipment failures.
Maintain and manage field equipment and tools; ensure they are in working order.
Collaborate with the technical team to identify recurring issues and improvements.
Provide technical guidance and support to clients on equipment operation and best practices.
Travel to various client sites across the region as required.

Skills

Field service experience

Semiconductor equipment knowledge

Technical problem-solving

Communication skills

Time management

Driving licence & travel

On-site maintenance

Health & safety compliance

Customer service orientation

Technical certifications (preferred)

Education

Engineering degree or Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or degree qualification in Engineering, Mechanical Engineering, Electrical Engineering, or a related field

Proven experience working as a Field Service Engineer (Semiconductor) or in a similar technical field support role

Strong technical knowledge and problem-solving skills with the ability to diagnose and resolve complex issues on E.O.L. Semiconductor equipment

Excellent communication skills with the ability to explain technical information to non-technical clients

Strong organisational and time management abilities, with the capacity to manage multiple service calls

Valid driving licence and willingness to travel to client sites (Ipoh and Penang)

Physical capability to perform hands-on engineering work and lift equipment as required

Commitment to health and safety standards and adherence to compliance regulations

Customer service orientation with a focus on delivering quality support

Preferred: Relevant technical certifications or specialised training in specific Semiconductor equipment types

Requirement

Diploma or degree qualification in Engineering, Mechanical Engineering, Electrical Engineering, or a related field
Proven experience working as a Field Service Engineer (Semiconductor) or in a similar technical field support role
Strong technical knowledge and problem-solving skills with the ability to diagnose and resolve complex issues on E.O.L. Semiconductor equipment
Excellent communication skills with the ability to explain technical information to non-technical clients
Strong organisational and time management abilities, with the capacity to manage multiple service calls
Valid driving licence and willingness to travel to client sites (Ipoh and Penang)
Physical capability to perform hands-on engineering work and lift equipment as required
Commitment to health and safety standards and adherence to compliance regulations
Customer service orientation with a focus on delivering quality support
Preferred: Relevant technical certifications or specialised training in specific Semiconductor equipment types

Responsibility

Conduct on-site installation, maintenance, and repair services for Semiconductor E.O.L. equipment
Diagnose technical issues and implement effective solutions to minimise downtime
Perform preventative maintenance checks and servicing in accordance with established schedules and protocols
Document all work completed, including detailed service reports and maintenance records
Communicate technical findings and recommendations clearly to clients and internal teams
Respond promptly to emergency service calls and troubleshoot critical equipment failures
Maintain and manage field equipment and tools, ensuring they are in working order
Collaborate with the technical team to identify recurring issues and implement improvements
Provide technical guidance and support to clients on equipment operation and best practices
Travel to various client sites across the region as required