Facilities IT Engineer: Cloud, Security & Uptime

Jones Lang LaSalle Incorporated; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is hiring for MYROC - Facilities Operational Technologies (OT). The role focuses on designing, configuring, and maintaining network infrastructures and IT systems to ensure uptime, security, and optimal performance across the facility estate in Bayan Lepas and Kulim, Malaysia.

You will implement backups, monitor networks, support migrating to cloud platforms, document procedures, and provide timely IT support to staff while collaborating with

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 3-5 years of experience in IT support, systems/networks administration, or similar role.
• Strong understanding of IT systems, networks, hardware and software.
• Experience with network management tools, server administration, and cloud platforms.
• Knowledge of TCP/IP, DNS, HTTP and related networking protocols.
• Familiarity with firewalls, VPNs and security systems.
• Proficiency with Windows, Linux and Mac OS; solid monitoring tools.
• Cybersecurity practices and tools knowledge; cloud experience (AWS, Azure, GCP).
• Problem-solving and clear communication; ability to work independently and in a team.

Responsibilities

• Monitor and maintain IT infrastructure, uptime, network speed, and security.
• Install and set up new systems, servers, workstations, apps.
• Respond to technical issues and resolve hardware/software/network problems.
• Run diagnostics to identify and fix system errors.
• Ensure backups and disaster recovery readiness.
• Apply updates, patches, and security fixes.
• Assist in migrating to cloud platforms or integrating new systems.
• Document network configurations and incidents.
• Track trends and propose system improvements.

Skills

IT systems

Networks

Hardware

Software

Networking protocols

TCP/IP

DNS

HTTP

Firewalls

VPNs

Security systems

Operating systems

Windows

Linux

MacOS

Cybersecurity

Cloud platforms

AWS

Azure

GCP

Problem solving

Communication

Independent work

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field

Tools

AWS

Azure

Google Cloud

Cloud platforms

Job description

Jones Lang LaSalle Incorporated (JLL) is hiring for MYROC - Facilities Operational Technologies (OT). The role focuses on designing, configuring, and maintaining network infrastructures and IT systems to ensure uptime, security, and optimal performance across the facility estate in Bayan Lepas and Kulim, Malaysia.

You will implement backups, monitor networks, support migrating to cloud platforms, document procedures, and provide timely IT support to staff while collaborating with