Facilities Engineer (Information Technology)

Jones Lang LaSalle Incorporated; Bayan Lepas, Kulim; On-site; MYR 67,000 - 112,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Engineer (Information Technology) to design, configure, and maintain IT infrastructure across Bayan Lepas and Kulim, Malaysia. You will ensure uptime, security, and seamless integration of systems to support facilities operations.

The role requires 3–5 years of IT support/system/network experience, strong networking knowledge, and proficiency across Windows, Linux, and Mac OS, with cloud platform experience (AWS, Google Cloud, Azure).

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering or related field.
• 3-5 years IT support or system/network administration experience.
• Strong understanding of IT systems, networks, hardware, and software.
• Experience with cloud platforms (AWS, Google Cloud, Azure).
• Proficient in Windows, Linux, and Mac OS; cybersecurity practices.

Responsibilities

• Monitor and maintain IT infrastructure, including server uptime and network performance.
• Install and set up new computer systems, servers, and applications.
• Respond to user-reported issues and troubleshoot hardware, software, or connectivity.
• Perform diagnostics and troubleshoot system errors or inefficiencies.
• Ensure regular backups and disaster recovery planning.
• Migrate IT infrastructure to cloud platforms or integrate new systems.
• Document configurations, procedures, and troubleshooting steps.
• Provide technical IT support to staff and resolve issues quickly.

Skills

IT support

System administration

Network administration

Cloud platforms

Cybersecurity

OS administration

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering

Tools

VMware/Hyper-V

SQL databases

Job description

## Facilities Engineer (Information Technology)Apply: On-site: Bayan Lepas, Malaysia: Kulim, Malaysia: Full time: Posted Today: REQ539646**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**MYROC - Facilities Operational Technologies (OT)** **Objectives of this role*** Designing, configuring, and maintaining network infrastructures and IT systems to ensure optimal performance, connectivity, and security.* Ensuring data security by implementing firewalls, antivirus software, and other security measures to prevent unauthorised access.* Managing and troubleshooting server environments, cloud platforms, and network systems to ensure maximum uptime.* Performing regular backups, system updates, and monitoring system performance for potential problems.* Monitoring network performance and resolving any connectivity or network issues that arise.* Collaborating with other teams to integrate new technologies and systems into the existing infrastructure.* Documenting IT procedures, configurations, and troubleshooting steps to create a knowledge base for the team.* Providing technical IT support to staff and resolving IT-related issues quickly and efficiently.**Your tasks*** Monitor and maintain IT infrastructure, including server uptime, network speed, and security protocols.* Install and set up new computer systems, servers, workstations, applications, and other equipment based on company needs.* Respond to user-reported technical issues and resolve problems related to hardware, software, or network connectivity.* Perform regular diagnostics and troubleshooting to identify and fix system errors or inefficiencies.* Ensure regular backup and recovery of critical business data, setting up disaster recovery protocols when necessary.* Implement software updates, patches, and security fixes to protect systems from vulnerabilities.* Assist in migrating IT infrastructure to cloud platforms or integrating new systems into the organisation.* Maintain detailed records of network configurations, incidents, and maintenance schedules.* Keep up with industry trends and technological advancements to recommend improvements and updates to the organisation’s systems.**Required skills and qualifications*** Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.* 3-5 years of experience in IT support, system/network administration, or a similar role.* Strong understanding of IT systems, networks, hardware, and software.* Experience with network management tools, server administration, and cloud platforms.* Knowledge of networking protocols, such as TCP/IP, DNS, HTTP, etc.* Familiarity with firewalls, VPNs, and other security systems.* Proficiency in operating systems (Windows, Linux, Mac OS), networking protocols, and system monitoring tools.* Solid knowledge of cybersecurity practices and tools in India and globally.* Experience with cloud computing platforms like AWS, Google Cloud, or Microsoft Azure.* Problem-solving skills and the ability to diagnose and resolve technical issues quickly.* Excellent problem-solving and communication skills to interact effectively with non-technical teams and end users.* Ability to work independently and as part of a team to support IT functions and projects.**Preferred skills and qualifications*** Relevant professional certifications, such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or Microsoft Certified Solutions Expert (MCSE).* Familiarity with virtualisation technologies like VMware or Hyper-V.* Knowledge of IT automation tools and scripting (Python, PowerShell, Bash).* Experience with database management systems (SQL, MySQL).* Ability to design and deploy solutions for business continuity and disaster recovery.* Project management skills, especially in IT infrastructure projects.* Experience with security-focused certifications like Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH).* Familiarity with ITIL framework and service management principles.* Ability to manage multiple projects and prioritise tasks effectively.**Location:**On-site –Bayan Lepas, Malaysia, Kulim, Malaysia