Facilities Helpdesk & Contract Support

CBRE; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

CBRE Kuala Lumpur is seeking a Facilities Coordinator to work with clients, vendors and contractors to ensure facility tasks and work orders are completed according to established procedures.

The role requires a degree in Engineering or Facilities Management with at least two years of related experience, plus strong Microsoft Office skills and solid organizational abilities. You will support property managers on repairs and investment plans and maintain clear documentation.

Qualifications

• Min Degree in Engineering / Facilities Management with at least 2 years of job-related experience in facilities industry.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills and ability to calculate simple figures (percentages, discounts, markups).

Responsibilities

• Work with landlords, tenants, and service providers to ensure procedures, policies, and reporting formats are followed.
• Acknowledge all client inquiries and collect work orders.
• Collect information reports to determine performance and progress.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities outside the building, such as waste disposal and recycling.
• Follow instructions, short correspondence, and memos; ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems with limited discretion.
• Deliver output by following defined procedures under close supervision and guidance.

Skills

Communication skills

Organizational skills

Basic math

Follow basic work routines

Education

Engineering / Facilities Management degree

Tools

Microsoft Office

Job description

CBRE Kuala Lumpur is seeking a Facilities Coordinator to work with clients, vendors and contractors to ensure facility tasks and work orders are completed according to established procedures.

The role requires a degree in Engineering or Facilities Management with at least two years of related experience, plus strong Microsoft Office skills and solid organizational abilities. You will support property managers on repairs and investment plans and maintain clear documentation.