F&B Outlet Manager | Growth, Operations & Team Lead

CHAGEE (M) SDN. BHD. (Retail)

Johor

On-site

MYR 39,000 - 73,000

Full time

9 days ago

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Benefits offered by this job

Free CHAGEE Drinks

On-job Training Provided

Career advancement opportunities

Job summary

CHAGEE (M) SDN. BHD. (Retail) is seeking an Assistant Store Manager/Store Manager for its Tasek Central outlet in Malaysia. You will lead front-line service, brew beverages to in-house recipes, supervise staff, and drive sales while ensuring top-notch product quality and customer experience.

Responsibilities include staff planning, inventory control, cash handling, quality control, and cost management. Travel and own transport are required; competitive allowances and benefits are provided.

Qualifications

Candidate must possess at least SPM certification.
Have prior working experience responsible on F&B outlet.
Able to work as a team to achieve outlet target and ensure smooth outlet process.
Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.
Possess own transportation and willing to travel.
Basic plus fixed allowance & incentives provided
On-job Training & Development Provided
Career Advancement based on candidate on-job performance
Free CHAGEE Drinks
EPF SOCSO

Responsibilities

Manage and brew the beverage based out in-house recipe.
Conduct Quality Control test and ensure beverages are prepared as per recipe provided and taste as usual.
Forecast and set sales target with actions in place to meet sales target set.
Plan and manage outlets staff force, prepare weekly work schedule and ensure sufficient staff in place to meet operational requirements.
Sourcing, hiring, and training of new outlets staff to meet outlet’s staffing requirement.
Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Manage and monitor outlets costing, including raw material costing, staff costing, and other utilities cost and expenses, ensure outlet meet profitability target set.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.
Required to participate in operational process, including preparation of beverages, handle casher position and any other relevant task of outlets.