F&B Operations Manager - Multi-Outlet Leadership

AJ Best Holdings; Kuala Lumpur; On-site; MYR 89,000 - 167,000; Full time

Benefits offered by this job

Positive work environment

Training & career development

Competitive salaries & staff benefits

Grow with AJ Best Holdings

Job summary

AJ Best Holdings Sdn Bhd is seeking an experienced F&B Operations Manager to oversee daily operations across our food and beverage outlets in Malaysia. You will ensure smooth service, maintain food quality and hygiene, manage costs and staff performance, and drive sales and guest satisfaction.

The role requires hands-on leadership, the ability to manage multiple outlets, and a focus on continual improvement and profitability.

Qualifications

• Diploma or Degree in Hospitality/ F&B Management or related field.
• Minimum 5 years in F&B operations with 2–3 years in supervision.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee day-to-day operations of all F&B outlets and ensure smooth service.
• Recruit, train, coach, and develop F&B team members; manage staffing levels.
• Maintain food quality, hygiene, and brand standards; conduct inspections.
• Monitor customer service, handle feedback, and improve guest satisfaction.
• Control costs, inventory, and supplier relationships; collaborate with finance.
• Identify opportunities to increase revenue and support marketing initiatives.

Skills

Leadership

Communication

Problem-solving

Customer service

Education

Diploma or Degree in Hospitality Management

Tools

Microsoft Office

F&B POS/inventory systems

Job description

AJ Best Holdings Sdn Bhd is seeking an experienced F&B Operations Manager to oversee daily operations across our food and beverage outlets in Malaysia. You will ensure smooth service, maintain food quality and hygiene, manage costs and staff performance, and drive sales and guest satisfaction.

The role requires hands-on leadership, the ability to manage multiple outlets, and a focus on continual improvement and profitability.