F&B Manager: Lead Operations, Service & Growth

Genting Malaysia Bhd; Genting Highlands; On-site; MYR 90,000 - 150,000; Full time

Job summary

Genting Malaysia Berhad in Genting Highlands is seeking an experienced F&B Manager to oversee daily operations across restaurants, bars, lounges, room service and banquets, ensuring smooth service and guest satisfaction. You will lead teams, manage rosters, and uphold hygiene and safety standards while driving profitability.

As part of the role, you will coordinate with events and promotions to maximize guest engagement and success of outlets. This position is based on-site at Genting Highlands.

Qualifications

• Experience in F&B operations is required.
• Strong leadership and people management.
• Knowledge of hygiene and safety standards.

Responsibilities

• Manage daily operations of restaurants, bars, lounges, room service and banquets.
• Ensure smooth service delivery and guest satisfaction.
• Monitor quality, hygiene, and service standards.
• Recruit, train, and supervise F&B staff; manage rosters.
• Control operating costs and inventory; monitor sales and profitability.
• Handle guest complaints and service recovery.
• Ensure compliance with health, safety, and company policies.

Skills

Operations management

Staff management

Customer service

Budgeting

Event management

Job description

Genting Malaysia Berhad in Genting Highlands is seeking an experienced F&B Manager to oversee daily operations across restaurants, bars, lounges, room service and banquets, ensuring smooth service and guest satisfaction. You will lead teams, manage rosters, and uphold hygiene and safety standards while driving profitability.

As part of the role, you will coordinate with events and promotions to maximize guest engagement and success of outlets. This position is based on-site at Genting Highlands.