Housekeeping Supervisor — Guest Experience Leader

Genting Malaysia Bhd; Genting Highlands; Presencial; MYR 42 000 - 64 000; Tempo integral

Resumo da oferta

Genting Malaysia Berhad in Genting Highlands is seeking a Housekeeping Supervisor to oversee guest suites and breakfast operations, ensure safety procedures, and guide the housekeeping team. The role emphasizes leadership, operational discipline, and service excellence in a resort setting.

The ideal candidate will have strong leadership, bilingual communication in English and Bahasa Malaysia, and prior housekeeping experience with the ability to train staff and handle guest concerns.

Qualificações

• Minimum formal qualification with relevant housekeeping experience.
• Strong leadership and communication skills essential.
• Ability to train staff and write reports.
• Proficiency in English and Bahasa Malaysia is preferred.

Responsabilidades

• Inspect guest suites and breakfast operations for quality.
• Counsel and guide employees as needed.
• Resolve guest complaints and handle general office duties.
• Ensure staff know security and fire procedures and responsibilities.

Conhecimentos

Leadership

Communication

Training

Report writing

Teamwork

Formação académica

PMR with 4+ years housekeeping experience

SPM with 2+ years housekeeping experience

Hotel Mgmt certificate/diploma

Descrição da oferta de emprego

Genting Malaysia Berhad in Genting Highlands is seeking a Housekeeping Supervisor to oversee guest suites and breakfast operations, ensure safety procedures, and guide the housekeeping team. The role emphasizes leadership, operational discipline, and service excellence in a resort setting.

The ideal candidate will have strong leadership, bilingual communication in English and Bahasa Malaysia, and prior housekeeping experience with the ability to train staff and handle guest concerns.