F&B Operations Leader: Elevate Guest Experience & Team

Hilton; Kuching; In loco; MYR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Hilton Malaysia in Kuching seeks an experienced Food & Beverage Manager to lead dining outlets, drive guest satisfaction, and elevate service standards across the team. You will supervise operations, implement cost controls, coach and develop staff, and ensure compliance with health and safety regulations while delivering memorable hospitality experiences for every guest.

Required qualifications include a diploma or degree in Hospitality Management and 5–7 years in F&B operations with

Competenze

• Diploma or degree in Hospitality Management or related field.
• 5–7 years in F&B operations, with supervisory or managerial experience preferred.
• Strong leadership, service excellence, and operational planning abilities.
• Familiarity with POS systems and inventory management tools.
• Fluent in English; effective in team coordination and guest interaction.
• Detail-oriented and committed to delivering high-quality service.

Mansioni

• Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and profitability.
• Develop and implement guest satisfaction strategies, monitor trends, and drive improvements.
• Oversee administrative and planning functions of the F&B department, with cost controls.
• Support delivery of exceptional F&B quality, service, and marketing strategies.
• Supervise, coach, and mentor team members and recognize achievements.
• Ensure compliance with health, safety, sanitation and alcohol regulations.

Conoscenze

Leadership

Service excellence

Operational planning

Team coordination

Guest interaction

Fluent in English

Attention to detail

Formazione

Diploma or degree in Hospitality Management or related field

Strumenti

POS systems

Inventory management tools

Descrizione del lavoro

Hilton Malaysia in Kuching seeks an experienced Food & Beverage Manager to lead dining outlets, drive guest satisfaction, and elevate service standards across the team. You will supervise operations, implement cost controls, coach and develop staff, and ensure compliance with health and safety regulations while delivering memorable hospitality experiences for every guest.

Required qualifications include a diploma or degree in Hospitality Management and 5–7 years in F&B operations with